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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

4 Old Internet Protocols Increasingly Vulnerable to Hacking Attacks

b2ap3_thumbnail_language_security_400.jpgWhen the Internet was first established, malware and hacking were in their infancy, and not as much of an immediate problem as they are today. Thanks to this fact, the Internet wasn’t really created with a certain security design in mind, and has instead adapted to shifts in its environment. Unfortunately, as hackers grow more powerful, several of these patchwork protocols are growing outdated.

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The Carnage from the Sony Hack Continues with Leaked Corporate Emails

b2ap3_thumbnail_sony_email_hacking_400.jpgA couple of big names stand out when it comes to hacking attacks, but the recent Sony hack has really taken the cake. The GOP, who call themselves the “Guardians of Peace,” have exposed a ton of details to the public, including the company’s budget, their plans for layoffs, and 3,800 employee Social Security numbers. Now, they’ve released even more information; this time, it’s leaked personal emails, and judging from the content of them, Sony never wanted them to see the light of day.

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Tip of the Week: How to Stay Safe on a Public WiFi Network

b2ap3_thumbnail_public_wifi_400.jpgWith the Internet of Things fast approaching, and BYOD becoming prevalent in the business world, there are a lot more devices connecting to wireless networks now than at any time in history. This makes new technology far more mobile, but it also means that more threats are able to access networks from countless new entry points. These threats can access your business’s devices which contain sensitive corporate data. How can you protect your devices from this wave of new threats?

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Does Your Company’s Email Solution Optimize Security and Productivity?

b2ap3_thumbnail_email_productivity_400_20150206-135402_1.jpgEmail has revolutionized the way we communicate, but in some cases it can be a dangerous distraction to productivity. This is especially true if your company is trying to maintain its own Exchange mail server. Does having email on the brain give you a headache? If so, you might consider looking into a hosted email Exchange solution from Directive.

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Deflating Misconceptions Businesses Have for Cloud Computing

b2ap3_thumbnail_cloud_computing_questions_400.jpgCloud computing has taken the business world by storm, but despite this, some entrepreneurs aren’t so convinced that migrating their data to the cloud is a good idea. These business owners usually make this decision based off of misconceptions surrounding the cloud, which might be preventing them from making full use of it. Here are two of the most common misconceptions surrounding the cloud.

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Is Your Favorite Search Engine Showing You Malicious Websites?

b2ap3_thumbnail_search_malware_400.jpgMost search engines are pretty good at keeping malicious websites out of your search results, but just like any other piece of software on your computer, some search engines do a better job of keeping these threats out of your immediate access. According to TV-Test, a German independent testing lab, there’s a huge difference between the security of the world’s top search engines, like Bing and Google.

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Tip of the Week: How to Safely Use a Public PC

b2ap3_thumbnail_public_computer_security_400.jpgPublic computers are like public restrooms. You really don’t want to use them unless you absolutely have to. Coincidentally, the reason to avoid each public service is the same; viruses--both of the biological and the digital variety. Thankfully, there’s a way to sanitize your data so that you can safely use a public PC.

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Even the 911 Address Database Can Get Hacked

b2ap3_thumbnail_911_gets_hacked_400.jpgPeople dial 911 when they’re in some sort of trouble or in the event of an emergency. If not for the hotline, who knows how many lives could be lost daily. Sometimes, however, help doesn’t come, even when dispatchers have received the call and responded. This generally isn’t the fault of the dispatchers, but rather the criminals who have undermined the rescue efforts thanks to some unorthodox hacking.

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3 Ways to Bring the Fight to Bots

b2ap3_thumbnail_bot_fight_400.jpgThe Internet is up to its ears with threats and hackers, but some of the most annoying malicious entities are bots. These are systems which can gather information from all kinds of sources. While some aren’t malicious in nature (think SEO bots which gather data from websites), there are those that aren’t so innocent. These tend to fall into the hands of hackers and attempt to steal information or send spam.

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4 Signs You’ve Been Hacked

b2ap3_thumbnail_secure_your_computer_400.jpgWhen a virus infects your computer, you may not know about it until it’s too late. Like a biological virus, the damage it does to your system can be minimized if it’s caught early on. Stopping a computer virus early is possible if you know what symptoms to look for. Is your PC infected? Here are four signs you’ve been hacked.

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Lizard Squad DDoS Attacks Lead to Internet Outages in Sweden, and More

b2ap3_thumbnail_ddos_lizard_squad_400.jpgIn the past, we’ve been known to go into detail about threats, vulnerabilities, and how to protect your business while online. Distributed denial of service (DDoS) attacks aren’t new in the technology world, but notorious hacking group Lizard Squad has somehow managed to take out Internet service for much of Sweden with a faulty DDoS attack; an unprecedented feat, especially for a ragtag group of irate gamers.

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Look Out: Critical Microsoft Office Flaw Finally Patched

b2ap3_thumbnail_microsoft_office_vulnerability_400.jpgDoes your office practice proper maintenance and security against the latest threats, like Sandworm and CryptoWall 2.0? You should, or else your business might get a nasty holiday gift in the form of the Schannel vulnerability in Microsoft Office. This particular threat allows a hacker to take over the entire system, making it an exceptionally dangerous vulnerability that you can’t ignore. Thankfully, a patch is available to the general public, so you want to apply it as soon as possible.

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Tip of the Week: How to Safely Shop Online

b2ap3_thumbnail_safe_holiday_shopping_400.jpgThe holiday shopping season is upon us and more people are choosing to shop from the comforts of their home PC or mobile device rather than fight the crowds. Shopping online is super convenient, but it’s not without the risk of identity theft. The best way to protect your digital shopping cart from hackers is to know how to safely shop online. We’ll show you how.

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How BYOD Neglect Can Ruin Your Business

b2ap3_thumbnail_byod_can_be_bad_400.jpgEmployees bringing their own mobile devices into the workplace (BYOD) is one of the hottest business technology trends. BYOD has been shown to increase productivity, but when it’s implemented improperly, it can leave your business vulnerable to security threats. How do you motivate employees to stick to your BYOD policy in order to ensure the safety of your company’s data?

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Scam Artists Turn to ID Spoofing to Get You to Answer the Phone

b2ap3_thumbnail_phone_fraud_400.jpgWith all the attention given today to scams over the Internet, it’s easy to neglect classic scams like con artists using the phone to exploit people. You may think that you’re safe because you have a smartphone with caller ID, but thanks to new spoofing tactics, reliable defenses like caller ID can no longer be depended upon to safeguard you from telemarketer scum.

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Trust is the Key for BYOD

b2ap3_thumbnail_byod_trust_400_20141201-141235_1.jpgAs mobile technology booms, employers and employees are learning how to best take advantage of using new mobile technology in the workplace (a trend known as BYOD). To be sure, there are several advantages that come with BYOD, but there’s still hesitancy for many businesses to fully adopt mobile technology due to a lack of trust.

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Microsoft Fixes Vulnerability Going All the Way Back to Windows 95

b2ap3_thumbnail_vulverability_fixed_400.jpgWell, better late than never.
This is to be said of Microsoft after they recently patched a security flaw that’s come with every generation of its operating systems going all the way back to Windows 95.

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Tip of the Week: 4 Signs You’re in an APT Hacker’s Crosshairs

b2ap3_thumbnail_apt_hackers_are_dangerous_400.jpgHackers come in all shapes and sizes, with varied levels of skills to boot. The generic garden-variety hacker will probably only try to hack your email and send spam, or steal your personal information. However, there are much worse threats out there, like APT hackers. This week, we’ll cover how you can spot these wolves in sheep’s clothing.

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Getting a Computer Virus is Like Catching the Flu

b2ap3_thumbnail_under_the_weather_virus_400.jpgGrab your tissues, it’s flu season! Just like biological viruses such as the flu can cripple an entire office, digital viruses can cause a lot of trouble for businesses too. Both downtime-causing virus scenarios can be prevented if proper safety measures are followed, like sanitation and cybersecurity.

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How Will Future Technologies Change Two-Factor Authentication?

b2ap3_thumbnail_two_factor_authentication_400.jpgIn these times, passwords are losing their effectiveness. Hackers can now input millions of passwords every second to crack your code. Even now, professionals are working on new solutions which can jumpstart online security. While using a password is still an ideal choice, there are plenty of other options that are being discussed in the two-factor authentication field.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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