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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Using Windows PowerToys Might Give You the Edge You Need

Microsoft’s operating systems have been around for a long time, and since Windows 95, Microsoft has published free utilities that can help users make slight adjustments to their operating systems to suit their needs. Microsoft PowerToys are even available now, and we want to explore what they can do for your business, as well as how you can acquire them.

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Want Additional Windows Functions? Consider Microsoft PowerToys

Since the Windows 95 operating system, Microsoft has been separately publishing 15 free utilities to add significant capabilities intended to help a user make some small tweaks and adjustments in a relatively safe way, as compared to what would otherwise be necessary to make these changes. Microsoft PowerToys are still available today, so let’s discuss what some of them can do…and how you should go about getting these tools, if so you choose.

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Tip of the Week: How to Find a Missing File

b2ap3_thumbnail_find_a_file_400.jpgWe all have forgetful moments when we misplace things like our car keys and wallet. Sometimes, we can even forget basic things like where we saved an important computer file. Thankfully, Windows understands these moments of forgetfulness and they’ve made it relatively easy for users to find what they’re searching for.

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Tip of the Week: Everything You Need to Know to Create a Windows Shortcut

Do you have a file or folder on your PC that you always seem to access, yet you have to dig through countless folders or files in your organizational hierarchy to find it? Windows makes it simple to add a new shortcut to your PC. Here’s how you can make a shortcut to a file, folder, or program on your Windows computer.

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What is the Command Prompt For?

While using your computer, you might have seen a black box pop up with a blinking cursor in it. This is what is commonly known as the command prompt. It’s helpful for IT administrators to perform certain tasks, but you probably won’t use it much yourself. That said, it’s fun to know what it does and what it’s used for!

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Even the Built-In Calculator in Windows Could Allow Threats In

You might be surprised by some of the security breaches and vulnerabilities out there, including some for apps that you would never suspect, like Windows’ Calculator application. Hackers are always looking for new ways to infect endpoints, and nothing exemplifies this better than this particular threat, one which utilizes the Windows 7 calculator app to launch attacks against Microsoft operating systems.

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Tip of the Week: Easy Windows 10 Screenshots

There is one key on the keyboard that might seem a little odd: PrtScn. It’s not immediately obvious what this key does or why you would want to use it, but we assure you that it is an extremely helpful keyboard shortcut once you understand how it works and why you might want to try it out. In reality, the PrtScn key (on some keyboards it might just be PrtSc) is important for taking screenshots on your Windows device.

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Slow or Broken Computer? Get it Repaired Now. Here’s Why

Let’s get right to it: if your computer has something wrong with it, it is going to get in your way. It’s going to be slower, it’s going to crash, it’s going to stop you from being productive. That’s just the start of it, too.

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Is 2021 The Year Of The Chromebook?

Introduced in 2011, Chromebooks were little more than a web browser in the form of a laptop. However, a decade later, not only do Chromebooks dominate the classroom, as cloud computing continues its ascendence and remote work is embraced, Chromebooks have become the low-cost alternative to traditional laptops.

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Everything You Need to Know About Windows 8.1 End of Life

With Microsoft announcing that the Windows 11 release is right around the corner, most users will be looking to upgrade to hardware that supports it. This is a topic for another day. As we approach the Windows 11 launch, Microsoft is gearing up to retire one of its most controversial (and ultimately innovative) operating systems to date, Windows 8.1. Today, we thought we’d talk a little bit about the mixed bag Windows 8.1 is and how it will be important to move off of the software by January 2023.

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A Major Update to Windows 10 Is On the Horizon

Back in 2015, Microsoft confirmed that Windows 10 would be the last version of Windows, meaning that we should not expect Windows 11 anytime soon. Still, a major update to the Windows 10 operating system has been confirmed to be on its way. What’s coming with this next update to Windows 10, and what does it mean for your business?

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Tip of the Week: The ABCs of Windows Shortcuts

Windows has no shortage of capabilities to offer its users, with many of these tools coming with an associated Windows shortcut. Since keeping track of all of them can be a challenge, we wanted to assemble a list of most of them for you. This blog will serve as that list, so make sure you add it to your browser’s favorites for quick reference!

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Tip of the Week: How to Take a Screenshot in Windows 10

Okay, so first off: when it comes to taking a screenshot, today’s user has a lot of options baked into Windows. Of course, there’s the Print Screen key on most keyboards—but that only allows the user to literally take a screenshot of their entire display and edit it down in some other program.

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Tip of the Week: The Different Options for Powering Down Windows

While your attention is likely more dedicated to how you use your computer while it’s on, it is just as important to consider the different ways that you can turn your computer off, in a manner of speaking. The varied options present in the Start menu will each have their own effect, so it is important to be aware of what these differences are. Let’s review what each option does so that you’ll be able to use them more appropriately.

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Tip of the Week: Sign a PDF in Windows

PDFs have been around for a while and they have become an extremely useful file format for business. One of the best features of the PDF is that it is useful for securing signatures so that contracts can be handled over the Internet. Today, we’ll go over how you go about signing a PDF in Windows.

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More Than 70 Percent of PCs Run Windows 10

Ever since Windows 10 debuted in July of 2015, it has slowly risen in its market share. This has continued throughout the tumultuous times that 2020 has provided, as the OS has now reached a market share of 72.2 percent as of October. Let’s go over why this matters, and why—if you haven’t done so yet—you need to add your organization’s PCs to that number.

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Four Key Components of Successful Network Security

Nowadays, a business’ network security needs to be amongst its top priorities if it is to have any chance of operating without undue risk of data breaches and other incidents. Admittedly, managing this sounds like a Herculean task, but a few relatively simple implementations can help give your security a considerable advantage as you lock down your business’ future. Here, we’ve reviewed four such areas you need to focus on.

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Too Many Healthcare Organizations Still Use Windows 7

If there is any industry that connected devices are undeniably useful in, it would have to be the medical field. Unfortunately, recent news would suggest that connected devices should be avoided as the BlueKeep vulnerability is still able to attack medical systems… for an unfortunate reason. Find out more by reading on.

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Tip of the Week: How to Uninstall Unwanted Apps and Programs in Windows 10

b2ap3_thumbnail_uninstall_programs_in_windows_400.jpgOne of the most basic functions that the average Windows user should understand is how to get rid of applications and programs that are unnecessary or potentially threatening. Previous versions of Windows made users jump through hoops to get rid of their unwanted apps and programs, but Windows 10 makes it much easier to do so. In fact, there are three easy ways to eliminate your unnecessary apps and programs.

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Tip of the Week: How to Type Accents and Other Oddball Characters

b2ap3_thumbnail_special_character_400.jpgWe’ve all seen the various accent marks, or “diacritical marks,” used in languages all over the world. For example, the umlaut (as seen in the word “über” ) is used in some German and Hungarian words to signal how to pronounce specific vowels. While these have mostly disappeared from the English language, we see them from time to time when going about our business on the web, and every time, the same question plays in our heads: “How the heck do you type that?”

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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