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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Business of Malware and Your Mobile Device

b2ap3_thumbnail_phonejack400.pngWe often view hackers as creeps who are bent on spreading viruses to disrupt everyone's lives, perhaps for the sake of anarchy or some extreme ideology. But when it comes down to it, most hackers are in it for the money and are just trying to make a quick buck. In fact, hacking groups may even be more organized than your business!

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4 Things to Look for When Buying a New Server

b2ap3_thumbnail_server400.pngAs your business grows, so does the need to expand your network. If your IT infrastructure is not meeting your company's growing needs, then shopping for a new server is in your future. Servers are highly configurable and customizable to meet the specific needs of your business. Here are 4 things to consider when shopping for a new server.

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How to Browse the Web Anonymously

b2ap3_thumbnail_privacy400.jpgWith revelations coming to light on how governments are monitoring citizen's Internet usage, many people are concerned about their online privacy. Most of us are so dependent upon technology that it's almost impossible to totally disconnect off the grid, yet there are a few tricks you can use to browse the Web with anonymity.

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Project Loon by Google, Internet above the Clouds

b2ap3_thumbnail_loon400.pngThe benefits that come with a society that have Internet access can help people in dramatic ways. According to Google, only 1/3 of the world's population is enjoying these benefits. The rest of the world is out of reach from the Internet's communication lines and satellite signals. Google plans on bridging this gap by using balloons.

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Do you Still Use a VCR?

b2ap3_thumbnail_vcr400.jpgIt wasn't too long ago when a person could go to his or her local supermarket and rent a copy of their favorite movie on VHS. When that novelty fell off, you could still get the movies at your local video store. Every town had one. Whether it was a chain such as Blockbuster or a locally owned store, millions of people relied on the video store in their town for entertainment for the better part of a quarter of a century.

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Know the Risks of the Internet before Logging On

b2ap3_thumbnail_virus400.jpgDriving a powerful car can be an exhilarating experience, but if you have no idea what you're doing, it can be dangerous. This is why governments require drivers to pass a safety class before they can speed down the road encased in steel and glass. The Internet is also a powerful tool that can be exciting, beneficial, and dangerous.

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What You Need to Know About BYOD

A new technology trend is equipping workers with high-powered mobile devices, like tablets, smartphones, laptops, and more--at the worker's own expense. Employees are bringing their tech into work in order to be more efficient and productive while at the office. Is your organization ready for the Bring Your Own Device revolution?

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Bury Your Treasured Files With TrueCrypt

b2ap3_thumbnail_tcsquare400.pngHow vulnerable is your sensitive data on your PC to unwanted threats? Can anyone who gains access to your computer be able to easily find this data and do whatever they wish to it? If these files were encrypted and then hidden from view, you can neutralize the possibility of it happening.

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Are you prepared for the Zombocalypse?

b2ap3_thumbnail_zombie400.jpgAre you going to make sure your machete is handy and start boarding up your windows for the coming of George Romero's slow-moving walking dead, or will you load up on ammo and lock yourself in a bunker for the more active and feral Max Brooks-type zombies? What about your data, like your Zombie Survival Guide E-book? Is it safe?

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Save Hardware Expenses with Desktop Virtualization

b2ap3_thumbnail_Cloud400.jpgWhen shopping for your personal computer, you will gladly pay the extra money to buy the best machine possible. However, when buying piles of workstations for your business, paying extra for the best equipment adds up quickly. Utilizing Desktop Virtualization for your business is a great way to get away with buying inexpensive computer hardware and that allows you to save money.

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Windows 8 Behind the Scenes

b2ap3_thumbnail_W8-400.jpgWhen working on your PC, there's a lot more going on than what meets the eye. While working on a project, your operating system is simultaneously using resources to perform several tasks behind the scenes. When you pull the curtain on Windows 8, you may be surprised with all the activity that's going on.

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Make Us Your IT Hero

b2ap3_thumbnail_super400.jpgRemember the good old days? You'd come home from school and break out your new copy of Superman: The Secret Years. You knew that you always had a Super Hero you could depend on. Unfortunately now, bound with the ties of life, you no longer have time to spend reminiscing on the heroes of your youth.

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Tip: Recover Data Even If Windows Doesn’t Start With Ubuntu

b2ap3_thumbnail_ubuntu400.jpgDisclaimer: This tip is geared toward advanced users. Directive features a comprehensive IT support solution and help desk that can give novice and intermediate PC users direction.

Have you ever been a victim of the Blue Screen of Death and tried to reboot your computer only to find now Windows won't load? The cause could be a numerous amount of things from new hardware installed, software updates, or worst case scenario, a virus/trojan. Now how are you going to get your personal pictures, music and documents off of your computer? Here's a solution.

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Are Smartphones Dumbing Down Your Office?

b2ap3_thumbnail_smartphone400.jpgAccording to a recent survey by Experian Marketing Services, the average American spends approximately 58 minutes per day on their smartphone. Those of us who are gadget lovers may respond by saying, "One hour, is that all?" A device taking up one hour per day has huge implications with how we both live and do business.

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A Gracious Host: 3 Ways Cloud Computing Can Help Your Business

b2ap3_thumbnail_cloud400.jpgMuch has been made of the cloud recently and you see more and more that companies of all sizes are beginning to utilize cloud computing services in some fashion. Whether it's simply the incorporation of web-based social networking interfaces as inexpensive (and seemingly valuable) marketing tools, or the complex hosting of your company's entire computing infrastructure, the cloud has several options that can work for your business. Below are three ways in which the cloud can present your organization reasonably valuable solutions.

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Is Your Business Protected Against the Forces of Nature?

b2ap3_thumbnail_Prepared400.jpgOne uncontrollable aspect in life is Mother Nature. There's no way you can stop a hurricane from ripping your roof off, but you can have an emergency plan in place for when/if it happens. People need to know what their responsibilities are and the action they need to take in those cases. How will your business continue operations in the event of a natural disaster?

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Windows is Feeling Blue about the Start Button

b2ap3_thumbnail_W8Blue400.jpgIt takes a big person to admit when they're wrong, and there's nothing bigger than Microsoft. Windows 8 hasn't sold like Microsoft anticipated, and users pin the blame solely on one little button, the Start button, or the lack thereof. With Windows Blue (officially previewing June 26), it's rumored that Microsoft is remorsefully bringing back the button.

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Preparing Your Social Media Will

b2ap3_thumbnail_googledeath400.jpgYou can't log onto your online account if you're dead, and unless you have your password clearly marked on a sticky note, then nobody else will be able to either. While the Internet is a great distraction to keep us from pondering our mortality, the issue of post-mortem social media forces us to face death by preparing a digital will.

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The Internet of Things as the Next Big Thing

b2ap3_thumbnail_IoT400.jpgWhen you hear the phrase, "The machines are taking over," you may think of science fiction stories where robots become self-aware and enslave humanity. You may not have realized it, but the machines have already taken over; not with a violent uprising, but through what's called the Internet of Things (IoT).

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Managed Services Offers Predictable Results

b2ap3_thumbnail_MSP400.jpgYou decide to take your workstation to a local computer repair shop because its running slower than a turtle at a dead run. Then after you've waited for the Computer Technician to fix your computer you find out it wasn't broken, it just needed a defragmentation and a little bit of malware removal. This is caused from carelessness that tends to happen because of the busy work day.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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