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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Can Darth Vader Do For Your Business?

b2ap3_thumbnail_vader400.jpgAs every good Stars Wars fan is well aware, May 4th is Star Wars Day (May the fourth be with you). As an IT company, we love all technology, especially tech from a long time ago in a galaxy far far away. Therefore, let us take a moment and look at the most famous technology from Star Wars, Darth Vader.

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Death Star Technology Services

b2ap3_thumbnail_DeathStar1-400.jpgMay 4th is Star Wars Day (May the fourth be with you). In celebration of our favorite space saga, we thought that we would write about our dream job; providing IT support for the mother of all technologies, the Death Star from Star Wars.

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Tip: Launch Word with Your Recent Project

b2ap3_thumbnail_Bookmark400.jpgIf you have a big Microsoft Word document that you chip away on every day, then you can save time by opening up Word directly to your project. By doing this, you can get more out of your workday. Here’s how you do it.

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Network Firewalls Explained

b2ap3_thumbnail_Firewall400.jpgYou know that having a strong firewall is a key component to having strong network security, but do you how firewalls work? Firewalls take their name from the protective barriers that keep buildings and engines safe from fire. While it’s unlikely that your computer is in danger of incineration, a firewall does protect it from cyber-threats; here’s how!

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3 Models of Cloud Computing to Consider

b2ap3_thumbnail_threecloud400.jpgDo you have reservations about using a public cloud computing service to host your company’s data and applications? Despite strong security measures taken by public cloud computing companies, there are businesses that choose to play it safe and build their own private cloud infrastructure. SMBs also have a third cloud computing option which is to adopt a hybrid cloud infrastructure.

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Google Reader Refugees Take To Feedly

b2ap3_thumbnail_feedly400.pngThe expiration date for Google Reader is set for July 1, 2013. Google’s decision to axe the Reader was not because it was unpopular, but rather, it seems like Google wants to focus their energy into fewer products. This announcement leaves many Google faithful out in the cold, and Feedly has welcomed the Google huddled masses yearning to read free.

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How to Optimize Your PC’s Startup Speeds

b2ap3_thumbnail_SpeedStart400.jpgDuring the first week of PC ownership, you may have felt like the guy from the old Maxwell stereo ads being 'blown away' with your blazing start-up speeds. The "Wow Factor" eventually wore off, and after a year or two, your computer's start-up speed may have slowed down. What happened, and how can you again be blown away?

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Tip: Use Macros to Save Your Place

b2ap3_thumbnail_MacroText400.jpgIf you are working on a document that is several pages long, then you know the frustration of getting lost in a sea of text. Often overlooked by the casual user, Macros are great productivity tools that can be utilized for several handy tasks, including giving you the ability to bookmark your work areas in a Word document.

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When a Supercomputer is Not Enough

b2ap3_thumbnail_supercomp400.jpgWe are all familiar with the black and white pictures of old warehouse-sized supercomputers. These machines are now obsolete and we have way more power today sitting on our desks. The most recent supercomputer to be disassembled due to irrelevance was not an old computer made of tubes and pulleys, but rather, it was from 2008.

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Live Longer by Telecommuting

b2ap3_thumbnail_telecommunte400.jpgHave you ever felt like your long commute is draining the life out of you? If you commute long distances to work, then there may be something to the phrase, “My commute is killing me.” Research has shown commuters die younger than those who live closer to their work. This is yet another reason to work from home.

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3 Technologies to Help Your Office Go Green

b2ap3_thumbnail_greenworld400.jpgApril 22, is Earth Day. What is your office doing to help save the planet? We talk a lot about business continuity, but none of that matters without Earth continuity. Here are three office technologies that will help your business go green.

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Your Tape Backup is a Business Risk

b2ap3_thumbnail_tapefail400.jpgThere was a time when tape backup was the cheapest and the standard data backup solution for businesses. Over the years, cloud services have become more affordable, and now cloud backup solutions like a BDR are cheaper and give businesses more security features. If you are still backing up with tape, then you may be losing money and even putting your business at risk!

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Don't Be a Hacking Target

b2ap3_thumbnail_Hacking400.jpgWhat do hackers look for when choosing a victim? While there are hackers out there that specialize in targeting high-profile companies and executives (a hacking method call whaling), most hackers do a broad sweep of the Internet and choose the easiest targets. If your company has weak network security, then you have a target on your back.

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4 Oversights that will Harm Your Network

b2ap3_thumbnail_SecurtyRisk400.jpgWith all the attention that hackers receive, you would think that they are solely responsible for every network security breach, but the truth of the matter is that most damages to company networks are due to negligence. Here are the four most common IT security oversights that can lead to major damages to your network.

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Be Sure to Count the Costs of the Cloud

b2ap3_thumbnail_CostCloud400.jpgCloud computing is a hot business technology. Research firm Gartner surveyed businesses worldwide and found that 60% have increased their budgets for cloud services through 2014. Gartner also predicts that the cloud services market will increase 18.5% this year. Are you looking to migrate over to the cloud? Here are a few considerations before your business goes cloud crazy.

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Save Money by Wirelessly Expanding Your Network

b2ap3_thumbnail_WiFiNetwork400.jpgA growing business is always in expansion mode. More revenue means that more employees will need to be hired. Every new person on-boarded will require a workstation. Adding more computers to your network will require more resources from your network, requiring you to expand your network. When you need to expand your network, you can save expansion costs by going wireless.

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Could Bitcoins become the Next World Currency?

b2ap3_thumbnail_bitcoin400.jpgThe Internet has given us many new and exciting ways to transact business. The newest frontier is in regards to a virtual currency called Bitcoins that is unregulated and accepted by Internet users worldwide. Bitcoins may be too much of a novelty for your business to take seriously, but that does not discredit it as an interesting investment opportunity.

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Choosing Between a Workstation and a PC

b2ap3_thumbnail_Workstation400.jpgIs it time for a new computer? If so, you are going to want to consider the differences between a workstation and a PC. You will want to purchase a computer that is powerful enough to meet your needs, yet you do not want to overpay for equipment that is heftier than you need it to be. Here are some features to consider when computer shopping.

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A Clean Computer is a Happy Computer

cartoon computer thumbs upHopefully, you have a list of personal items that you regularly clean. Obvious belongings that need a good scrubbing are things like bed sheets, dishes, and your bathroom floor. If your computer is not on your cleaning chore list, then it needs to be. A clean computer is a happy computer, and not disgusting like a dirty one.

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Tip: Use Word to Make Words More Better

b2ap3_thumbnail_WordLogo400.jpgFor as long as Microsoft Word has been around, it has been the preferred word processing application from people serious about writing. This is because Word is so much more than a typing app; Word is full of rich features that help writers be better at their craft. One helpful writing feature of Word is the Thesaurus, here's how to use it.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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