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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three of the Biggest Security Solutions You Might Not Be Using

Your typical IT professional might suggest some common methods of network security like implementing better preventative measures, like firewalls and antivirus. However, there is more that goes into network security—far more. If you’re not careful, you could accidentally miss some of these three security solutions and expose your business to potential threats. But we’re not about to let that happen!

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Invest in Your Business’ Future with Security Best Practices

Nowadays, it is crucial that you make security a top priority. With the right approach, it not only saves you massive headaches, but also a considerable amount of capital—particularly if you leverage the appropriate solutions for SMBs. As a managed service provider, we can ensure that you implement the appropriate IT solutions to maximize the return on your security investment.

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6 Examples of Phishing Attacks Area Businesses Need to Prepare For

Phishing is one of the most prevalent forms of cyberattacks out there today, taking many forms and affecting everyone from individuals to entire organizations. Any business operating today needs to be aware of the numerous shapes that phishing can take. 

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Is Free Antivirus Good Enough?

If you are old enough to remember when antivirus (like most computer software) came in a great big textbook-sized box at the store, then you probably remember a time when that was the only protection you really needed.

Today, there are countless free versions of antivirus out there. Let’s talk about how much protection these actually bring, and when and where they might be a good fit.

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This Malware Targets Your Facebook Business Accounts

Chances are your business has a social media presence in at least some capacity, as it’s a good way to drive traffic to your business. However, hackers want to leverage this benefit against you. A new malware specifically targets Facebook business accounts to launch malicious advertisement campaigns using your own money against you.

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Fake Browser Updates Pose a Dangerous Threat

It’s important to keep the software on your computer updated. If your operating system or web browser or some other important application is out of date, it could lead to things not working properly while also leaving you susceptible to threats. However, hackers are disguising malware to look like important web browser updates.

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Ransomware is Still a Major Threat for All Businesses and Individuals Alike

You don’t need us to tell you that ransomware is a problem (or maybe you do–we mean, it’s a huge problem). It’s dangerous to both businesses and individuals, and it has become such a common threat that all organizations need to have a plan in place to address it with their staff. Today, we want to highlight a three-part strategy that you can use to approach ransomware in the most secure way possible.

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4 Ways Hackers Can Take Advantage of Your Business Technology

Cybercriminals fight dirty, whether it’s attacking small businesses, large enterprises, or individuals who just want to watch Netflix. It doesn’t matter who you are or what you do for the community; you’ll always be a target for hacking attacks. To save time and effort, hackers will use low-tech attacks and social engineering attacks to target individuals. Hackers aren’t developing new threats all the time; if anything, they largely use existing exploits, purchasable software, and social engineering to take advantage of people.

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The Insecurity of IoT Devices is a Serious Concern… So Why Aren’t Businesses Worried?

The IoT, or Internet of Things, is everywhere. There’s a relatively good chance that a device that would be part of the IoT is within your reach right now, perhaps even on your person. Businesses of all kinds use the IoT for various purposes as well, but behind this usage lies significant risk from cyberthreats, and a shocking number of businesses seem to accept this risk without much concern… as in, the vast majority of surveyed businesses utilizing the IoT demonstrated a lack of protection, but seemed not to be bothered by it.

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Protecting Your Users From Self-Inflicted Cybersecurity Threats

You know the old idiom, “you are your own worst enemy?” 

That can be the case when it comes to cybersecurity, especially in a business environment. In fact, most cybersecurity threats these days happen because of user error, mistakes, or missteps.

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It’s Time to Upgrade Your Firewall

As the threat landscape gets more concentrated with serious cyberthreats, new next-generation firewalls (NGFWs) have been developed to help stem the tide of negative outcomes that result from cyberattacks. An NGFW is an advanced network security device or software solution that combines traditional firewall capabilities with additional features and functionalities designed to provide enhanced protection and visibility into network traffic. NGFWs are designed to address the evolving and sophisticated nature of cyberthreats, including malware, intrusion attempts, and other malicious activities.

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Local Delaware County Hospital Hit with Cyberattack

It was a busy weekend for hackers and several local organizations as two hospitals and a New York state casino were hit with cyberattacks. This caused quite a bit of chaos for everyone involved, including patients, hospital staff, and a nursing home that all had to struggle through the attack.

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Why You Might Consider Taking Your Security to the Edge

Any business that depends on its IT—in other words, most businesses—needs to consider the cybersecurity that is in place to protect it. Today, many businesses have started focusing their cybersecurity efforts on protecting their network from the edges, an approach that is fittingly known as edge security. Let’s take a moment to talk about the benefits that edge security can offer you.

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Can AI Be Trusted to Stop Phishing?

AI—artificial intelligence—has been a hot topic as of late, with it seemingly being used for any purpose you can imagine nowadays. Unfortunately, this has also included cybercrime.

However, just as AI can be a weapon for cybercriminals to use, it can also be a shield to help protect your business from threats. For instance, in phishing prevention.

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If You Think a Consumer-Grade VPN is Worth It, Think Again

When it comes to security, one often overlooked tool is the virtual private network, or VPN. We recommend that all businesses use a VPN to keep remote and hybrid workers from inadvertently putting your business’ data at risk while out of the office. Let’s go over why a VPN is so effective, as well as what you should look for in a business-grade VPN tool.

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October is Cybersecurity Awareness Month

Cybercrime is the fastest growing criminal activity in the world. From the largest enterprise to the individual, it can affect anyone, anywhere. To help ensure the cybersecurity of American citizens and their businesses, the Department of Homeland Security (DHS), United States Computer Emergency Readiness Team (CERT), and the Federal Bureau of Investigation (FBI) and other agencies work together every October to raise awareness about the threats people face online through a series of educational events and activities.

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Tip of the Week: Optimizing Your Business Wi-Fi’s Security

Wi-Fi connectivity is a remarkable technology when you really think about it, and it has fundamentally changed how we work today. What hasn’t changed, unfortunately, is that hackers and cybercriminals will try to use this technology to their own advantage. Therefore, let’s discuss a few relatively simple ways that you can improve your wireless network’s overall security.

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The Reality Is That You Could Know More About Cybersecurity, Part 1

The modern threat landscape is vast and unpredictable, and even if you think you know enough about cybersecurity to protect your business, we bet that you don’t. It’s not even just in the business world, either; individuals also struggle against cyberthreats, and so too do IT administrators. The next couple of weeks will be dedicated to cybersecurity to get across everything you need to know about it.

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A Cool New Security Technology May Make the Password a Thing of the Past

Whether you love them or hate them, passwords serve an important purpose in the realm of cybersecurity. They are the first line of defense against potential threats, yet they are also notoriously easy to crack. Some of the biggest names in technology have been working on ways to get around the challenges presented by password security, including one that we are excited to highlight in today’s blog.

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What Can We Learn from T-Mobile’s Latest Data Breach?

It hasn’t been very long since T-Mobile experienced its latest major hack, but unfortunately, here we are again. Hackers have again accessed customer data, with 37 million customers being affected amongst both their prepaid and subscription-based accounts.

Let’s dive into the situation, and what can be learned from it.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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