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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Employment Scams Have Recently Exploded

With COVID-19 creating an unsure situation for so many businesses, and by extension their employees, these employees are suddenly finding themselves in a vulnerable position. Regardless of whether or not your employees are able to come into the office right now, it is important that you share the following information with them, as it may help to keep them out of a tough spot.

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Email Scams Continue to Plague Oneonta

As if Oneonta residents didn’t have enough to worry about during the coronavirus crisis, there’s a new email cyberattack to keep on the lookout for. While it follows the similar pattern of using social engineering to trick its targets into providing funds, this time the attackers have reached a new low. Read on to learn how you can protect yourself.

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Social Engineering Lessons from an Oneonta Grandmother

Cybercriminals use nasty tricks to gain the confidence of their victims. They often use trust to fool users into providing their passwords or downloading malicious software. We’ve recently seen this happen with local Otsego county residents. First, let’s take a look at what social engineering is.

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Social Engineering and Your Business

As prevalent as cybersecurity threats unfortunately are today, many users tend to overlook major threats that they just aren’t focused on nearly as much: social engineering attacks. Social engineering attacks are just another means for a cybercriminal to reach their desired ends, and therefore needed to be protected against.

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Tip of the Week: Spotting a Phishing Attempt

With email being such a huge part of doing business, phishing has become a favorite tool of many scammers. To fight back, it is key that you know how to recognize a phishing email, so we’re dedicating this week’s tip to doing just that.

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Tip of the Week: Warning Signs of a Phishing Attack

The modern cyberattack is more of a slight of hand than it is a direct attack. With encryption protecting a lot of business data, hackers need to find ways to circumvent that technology. They often do this though phishing. This week, we will take a look at some of the warning signs of phishing to help give you a little better awareness. 

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Don’t Be Snagged by This Google Calendar Phishing Scam

Gmail and the applications associated with it seem to have some level of inherent trust among users. We just don’t anticipate threats to come in via something from Google. However, it does happen, as a recent spat of phishing has shown using Gmail and Google Calendar. What’s worse, this particular scam has been around for some time.

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Tip of the Week: What You Need to Know to Avoid Phishing Attacks

Phishing has quickly become the most predominant form of cyberattack due to the method’s simplicity. It solely relies on a user’s gullibility. The weakest link to any business is typically the employees. In order to protect your business, you and your team need to identify these social engineering cyberattack attempts. Let’s look at a few tips on how to recognize a phishing attempt.

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Tip of the Week: Five Tricks to Identifying a Phishing Attempt

Despite its whimsical name, phishing is a very serious threat to everyone, especially today’s businesses. This means that you need to be prepared to identify its warning signs and avoid risky situations. Here, we’re offering a few tips to help you do so - make sure you share them with your employees as well!

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For Cybersecurity Awareness Month, Keep Looming Threats in Mind

Any business in operation today needs to keep modern realities concerning cybersecurity at top-of-mind if they are going to successfully maintain the business going forward. One major issue to be cognizant of is the increasing prevalence of phishing attacks.

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Should You Be Holding Your Staff Accountable for Failed Phishing Tests?

It can be a real head-scratcher when one of your otherwise well-performing employees routinely falls for the simulated phishing attacks that you roll out as a part of your cybersecurity awareness strategy. For all intents and purposes, the person is a great employee, but when it comes to acting with caution, they fail. If you’ve made a point to prioritize your staff’s working knowledge of phishing attacks, do you replace this employee? We’ll take a look at it today.

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Tip of the Week: 5 Clues that an Email is Really a Phishing Scam

b2ap3_thumbnail_do_not_go_phishing_400.jpgOne of the most masterful arts of deception that hackers use is the phishing attack, which attempts steal sensitive credentials from unwary victims. The anonymity afforded to criminals on the Internet is what makes this possible. Using phishing attacks, hackers attempt to steal credentials or personal records by forging their identities. What’s the best way to protect your business from these attacks?

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How to Properly Train Your Staff to Avoid Phishing Attacks

In the late 1970s and early 1980s, Bell telephone companies were making a mint off of offering the ability to call your friends and family that lived outside your predefined region, charging up to $2 per minute (during peak hours) for long distance calls. The problem for many people was that these regions kept shrinking. Some people decided to combat this costly system by reverse engineering the system of tones used to route long-distance calls, thus routing their own calls without the massive per-minute charges demanded by long-distance providers. These people were called Phreakers, and they were, in effect, the first hackers.

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Poking at Spear Phishing

Hopefully, you’ve heard of phishing at this point: the method cybercriminals use to scam their targets by impersonating someone that their targets would trust, requesting access credentials or other sensitive information. Did you know that there are specific kinds of phishing? Here, we’ll review one of the biggest risks to your business... spear phishing.

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ALERT: A SMiShing Scam is Targeting the 607 Area

Mobile devices associated with the 607 area code are being targeted by text message-based phishing attempts, also known as SMiShing. It is important that you are able to identify these messages so that you aren’t added to the list of those fooled by them. The same also goes for your employees.

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Why Oneonta Businesses Need Enterprise Cybersecurity

If you run a small business in Oneonta, you might assume that you don’t need to worry about the threat of a cyberattack. Unfortunately, that’s not the case.

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With Phishing Attacks Beating 2FA, You Need to Be Able to Spot Them

Unfortunately, one of the most effective defenses against phishing attacks has suddenly become a lot less dependable. This means that you and your users must be ready to catch these attempts instead. Here, we’ll review a few new attacks that can be included in a phishing attempt, and how you and your users can better identify them for yourselves.

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Fishing for Answers to Keep Phishing Attacks from Sinking Your Business

Phishing attacks have been in the social consciousness now for a while, and for good reason: it is the predominant way that hackers gain access to secured networks and data. Unfortunately, awareness to an issue doesn’t always result in positive outcomes. In this case, hackers get more aggressive, and by blanketing everyone under a seemingly limitless phishing net, 57 billion phishing emails go out every year. If a fraction of those emails accomplish their intended goal, the hackers on the other end of them really make out.

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Learn to Use Email Safely

Email is a core component to many businesses. With 124.5 billion business emails being sent and received each day, that doesn’t seem to be in danger of ending. Are the emails that are coming and going from your business secure? That may be another story, altogether. In order to keep your email security at a premium, we have outlined the following tips:

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Threats 101: Danger on Your Network

While modern security solutions have made great strides to protect businesses, there are still a lot of threats out there that can create problems for your organization. If you don’t take a proactive stance on security, you could potentially expose your network to incoming threats of all kinds. We’ll help your business understand what threats are out there, why they are dangerous, and what you can do to keep your organization secure.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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