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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

7 Ways to Save Money with your IT Infrastructure

small piggy bank

Who isn't looking to spend a little less or get more out of their current investments? The costs of day to day business for small businesses need to be within budget, but you still need to give your staff the tools they need to get the job done. Here are some tips for cutting costs without making big sacrifices.

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7 Reasons Upstate New York Businesses Should Switch to VoIP

rotary phone

Voice Over IP phone systems add a lot of great features that businesses can take advantage of, and are improving the way companies are using their voice communication. Besides the fact that supporting older analogue phone systems is becoming increasingly harder as technology carries us forward, here are 7 reasons why Upstate New York businesses should switch over to voice over IP.

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5 Ways to Slash IT Costs

bar graph x-ing out extra costs

Nobody wants to spend more than they have to, especially when it comes to those necessary evils like bills, utilities, insurance, and the general costs of keeping things running smoothly. At Directive, our goal is to provide outstanding enterprise-level solutions for small business prices. Let's talk about a few ways to cut long term IT costs.

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5 Tips for Saving Money on your IT

piggy bank on calculatorSaving a little on your technology can go a long ways, but cutting too many corners can lead to additional problems and expensive downtime. Here are a few ways you can cut costs without creating long term issues.

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5 Things your IT Company can (or should!) be able to help your Business with.

Believe it or not, IT companies like COMPANYNAMESHORT work a lot like other businesses.  We have many of the same needs in our business; from accounting to organizing data to marketing ourselves.  As an IT company, yes, we can manage your workstations, servers, and network, but there are other solutions we have up our sleeves that our clients can take advantage of, that just make sense for an IT company to provide, no matter what.

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5 Factors When Shopping for Upstate New York IT Support

nametag Are you looking for a new computer service provider? Deciding on a company to handle your technology is a choice that carries a little more weight than let's say, switching your cable provider. You are essentially giving this new computer company access to all of your company's sensitive information. No pressure!

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5 Big IT mistakes that will bite you sooner or later

Oops key on keyboard

We'd really like to gear this conversation towards the other Oneonta business owners out there who might not have a solid plan when it comes to IT & Computer Support.  At COMPANYNAMESHORT, we deal with a lot of the same business-related issues that our clients do.  Marketing, driving the business forward, taxes, internal policies, you name it.  Believe it or not, we also have our own IT infrastructure that needs to be kept up and maintained.  We see the same kinds of expenses (after all, working on our OWN technology internally is time our techs could be doing their jobs).  We've put together a few big mistakes that we've seen businesses make that take much less effort to prevent than they do to fix later on when it is too late.

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4 Benefits of Server Virtualization

business servers

Virtualization isn't new for small businesses, some companies have been enjoying the benefits of server virtualization for many years. However, the concept is new to other growing organizations. Virtualization allows you to consolidate the number of servers you have in your company using one of several virtualization packages. Let's take a look at a few major reasons to consider server virtualization.

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Data Backup: An IT Consultant's Nightmare

man upset with phone call

Is staying in business important to your company?

We don't want to be sensationalistic here, but there is a serious real-world link between data loss and staying in business. Let's look at some statistics.

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14 Tips to Work Your Social Media Rig

Directive has had the pleasure of working with David Mann for over 10 years. David owns Alta Log Homes in Upstate NY. Alta is a leading manufacturer of Log Homes. David is an expert in building Green, Energy Star dream homes and a great guy.

His website is http://www.altaloghomes.com.

We set him up with the Ultimate Social Media Rig a few months ago along with some coaching services to get him started. He's been pretty religious about posting and using it.

He sent me an email asking what recommendations I'd have to get more out of it now that he's "warmed up" and has a little more experience with Social Media.

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The 6 Most Common Technology Issues Faced By SMBs

While news sources might lead the layman to believe that most issues facing the typical SMB come from cyber criminals lurking online, the reality is far less dramatic. However, this misconception makes these issues no less serious, and still things to prepare for. Let’s review some of the most common causes of technological issues in the office environment.

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Mobile Technology Trends Present a Major Challenge for Business Owners

The small business is under siege. Many small business owners do what they can to compete, but it seems like there is no solution for their revenue woes, as larger organizations are able to attract a larger part of the market share. This has been the case for some time, but there are market forces at work today that make it even more difficult for businesses to contend with competitors that have more resources.

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Small Businesses Face Challenges in 2018

The modern small business will face several challenges in 2018. The world is changing, and with it, so is business. For many small businesses, this can either be looked on as the opportunity they’ve been waiting for, or, it can be viewed as the beginning of the end. No matter what situations you are faced with this year, understanding what problems your business faces, and how to solve them is imperative to your small business’ success.

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Outsourced Project Management: A Good Option for Small Businesses

Small businesses often have to rely on different means to achieve the same level of project management as enterprises. This is due to the demands of project management being significantly different in scope, but also the way that your company implements new technology solutions. Instead of worrying about the specifics of project management, you can outsource these responsibilities to a managed service provider.

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Small Business Communication Options to Boost Productivity

Miscommunication is something that plagues even the best, most organized organizations. Small businesses might be more tight-knit than your traditional enterprise, but humans are prone to miscommunication, and can be a major problem. We can help your business improve the way that it communicates and collaborates, and it all starts by considering how you can eliminate miscommunication in your office.

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Do You Know the Real Value of Your IT?

How much value does your company get from its technological assets? This might seem like a simple question, but it doesn’t have a simple answer. You can implement the latest and greatest solutions, but you don’t necessarily gain value from them, or as much as similar organizations in your field. With businesses aiming to cut costs and secure a profitable future, how can you make sure that IT is providing value to your organization?

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Run a Small Business? Here’s Why You Need an IT Consultant

The concept of deferring to an expert is not new, especially in terms of running a business. If your business encounters a problem in its plumbing, you call in a plumber. When it comes to your business’ IT solutions, there are professionals who can help with issues there as well: IT consultants.

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Telecommuting: Good or Bad for Businesses?

Telecommuting (also known as working remotely) is where some or all of your staff have the flexibility to work in the location of their choosing (and in some cases, the hours that they choose). Not to be confused with freelancing, telecommuters are dedicated employees who work under a management style geared towards the final results (as opposed to how the work gets done). While telecommuting isn't for everybody, it is often practiced. Microsoft is well known for having certain positions where the employee spends most of their day in a coffee shop working remotely, and that trend certainly doesn't stop with the big M.

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Having a Network that’s Tested Guarantees You’ll Overcome Any Disaster

Does your SMB have an internal IT department? Chances are that it is a major pain point for your organization, and even if you do have one, it might be bogged down with so much work that mistakes can happen and threats can slip through the cracks. Sometimes the best way to protect your network is to know where and how threats manage to get there in the first place.

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Why SMBs Need to Move Away from On-Premises Computing

b2ap3_thumbnail_cloud_server_400.jpgMost small and medium-sized businesses aren’t new to IT. For the past 15 years or so, SMBs have been attempting to keep up with their larger competitors through the implementation of technology systems. They’ve instituted computing systems from servers to workstations to mobile devices, peripheral technologies like fax machines and copiers, “state of the art” networking technology, and all other sorts of tech, just trying to keep a leg up on their competition.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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