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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

You Can Save Money with the Right Cloud Solutions

The cloud has helped countless organizations all over the world establish themselves as powerhouses of their industries through dynamic and flexible solutions. One of the biggest reasons why the cloud is so effective—particularly for growing companies—is because of how scalable it is. Let’s examine how this scalability can help your company succeed despite how much it grows.

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Don’t Miss Out on the Benefits that VoIP Offers

Communications are critical for businesses of all sizes, including small businesses and their telephone systems. While the technology likely still plays some role in your office, other means of communication have likely come to the forefront. In some ways, the traditional telephone has been left behind…with Voice over Internet Protocol largely taking its place.

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In Battle USB vs. HDMI, Which Cable Will Remain Connected?

Let’s face it: when you look at the back of your computer, where the motherboard’s many, many ports are accessible, there’s a substantial variety of connection types available to do a variety of things—some of which may overlap with one another. One prime example: the shared capability between USB and HDMI as a means of connecting your PC to many of its peripherals. Let’s consider which is likely to outlast the other.

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New Tech Making Business Tools More Dynamic

For all the events that have made business more difficult over the past several years, you probably wouldn’t be surprised to learn that businesses have been more open to change the way they do things if it means that they can meet the demands placed on them by the market. These days, there are some technologies that will be a big part of business headed forward, but you may think that they are out of your business’ price range. Think again. Let’s take a look at three robust technologies and how you can use them in your business.

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Technology Has Its Own Pain Points

For a business, technology solves a lot of problems. Covering operational pain points is what it does best, after all. Unfortunately, they come with their own pain points that have to be dealt with. In today’s blog, we’ll give you a list of common technology pain points a small business can have and how managed IT services go above and beyond to mitigate those problems. 

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There are Benefits from Aggressively Spending on Technology

The way you invest your business’ IT budget will have a considerable impact on how it performs. If your technology dollars are well spent you should see improvement year-over-year. Technology improves time management and allows for more automation than ever, not to mention the cost savings you see as a result. Let’s briefly discuss the IT budgeting process and how to build budgeting priorities that work.

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Why IT Spending is Bucking Current Economic Trends

With inflation proving to be a significant concern for businesses at the moment, reaching highs that it hasn’t in decades, there is a distinct need for businesses to get as much value as they can out of the investments they make.

Let’s discuss a few technologies that offer this more desirable cost/benefit ratio so you can consider them for your own use.

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Staying On Top of Your Technology Can Make Your Organization Much More Productive

Every business depends on productivity, but there are many different forms that productivity can take. The types that every business prefers are the actions that result in improved revenue generation. That’s not to say that all work that is done for your business isn’t important, but the more that can be done to make money, the better off your business will be. Let’s take a look at three ways your business can shift the way they do things with the use of technology. 

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Evolution of Cybersecurity Tools and Strategies

Technology has come a long way, but so too have the threats which leverage it to their advantage. How have the cyberthreats which target your organization evolved over time, and what can you do to protect yourself?

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Build a Positive Digital Employee Experience

When it comes to your technology infrastructure, it’s natural that some of your solutions will be more used than others, but do you know where you are wasting money and resources? Today’s blog article is all about the digital employee experience, or DEX, and how you can use it to better your business’ relationship with its technology solutions.

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Let’s Dork Out Over How Far We’ve Come with Mobile Devices

I feel like we’ve been talking a lot about the horrifying cybersecurity threats that loom over our heads, and thought it might be nice to really appreciate just how gosh-darn cool some of these devices we all have can be instead. 

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VoIP Revolutionizes the Traditional Business Phone System

The business telephone system has been turned on its head by the establishment of VoIP. Voice over Internet Protocol has altered the way that businesses view their enterprise telephone system. This month, we take a look at the modern VoIP system and why it is a far superior tool to traditional telephone systems. 

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When Everything is Powered by IT, You Need a Reliable IT Resource

Let me ask you a question: is there anything in your office that doesn’t rely on technology in some way, shape, or form (and no, the old coffeepot that makes the perfect cup doesn’t count)? Increasingly, the answer to that question is “no.” Let’s review how much the average business nowadays relies on IT to really reinforce how ubiquitous technology has become.

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Should You Invest in New Technology Before You Get Priced Out?

What does your IT budget look like for the remainder of this year? According to Gartner, your IT costs might be increasing. So, we ask you this: are you being intentional with your IT spending, and are you spending your business’ hard-earned revenue on technology which advances your organization’s ability to succeed? Let’s take a look at Gartner’s study to see what we can learn from patterns in IT expenses.

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With Prime Days, Old Tech Can Become a Problem

With Amazon’s annual Prime Day having come and gone, we can’t help but wonder how many of you bought consumer electronics while they were on sale through the web retailer. If you did, that’s amazing, and we’re glad you got what you’re looking for. However, we do want to strongly urge you to consider disposing of your old electronics in an environmentally conscious way.

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How to Make Your Business’ Cloud Migration More Effective

The cloud is a great business tool and resource, enabling businesses to offset a lot of their IT workload onto these providers. If you haven’t migrated some or all of your business’ technology to take advantage of the cloud, it is certainly something to consider.

If you’re already considering it, we wanted to offer a few tips to help make the process more effective for you.

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How Does Streaming Technology Work?

It feels like streaming is everywhere these days, from video content to music to video games. Coincidentally, it also happens that innovations in cloud streaming have allowed these entertainment mediums to flourish in “as-a-service” type offerings. Just how have the innovations in technology allowed streaming services to grow and expand? Let’s investigate.

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You Need Cost-Effective and Reliable Ways to Manage Your Technology

It’s safe to say that businesses have had a difficult time lately. In addition to the issues caused by the COVID-19 pandemic, companies have also had to deal with supply chain issues and other challenges related to their data. How does your company manage its mission-critical technology solutions?

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So, What the Heck is an NFT, Really?

The blockchain and cryptocurrency have collected no small amount of attention over the past few years, with another trend arising—that of the non-fungible token, or NFT. Could this trend be one that businesses could benefit from?

Let’s examine what an NFT is, in actuality.

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How Deploying the Internet of Things Can Transform a Business

The Internet of Things is one of the largest transformations in technology over the past several years. The average business may think that it is far too expensive and complicated to actually implement these tools, but with some decent planning and consideration it can actually pay for itself pretty rapidly. This month, we will go into how organizations can utilize IoT, what solutions make the most sense, and how IoT can bring a significant ROI.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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