Directive Blogs

Business has changed, so the tools your organization uses must evolve as well. One element of your business that has not only got more affordable, but also offers robust integrated features is your telephone system. Today, you can get some pretty impressive features as a part of a hosted VoIP implementation. With collaboration being more important than ever to keep costs down, having the tools you need at the ready is more crucial than ever.

When you invest in a new technology solution, you might be wearing your rose-tinted glasses and expecting too much from the solution right out of the box. We all have expectations for what we want the solution to accomplish, but sometimes these expectations simply are not realistic. Let’s take a look at some common misconceptions people have about technology in the workplace, especially in regards to implementation.

Using microprocessor-based technology is now a way of life for a majority of people, and with that a massive demand is created for these components. Unfortunately, demand—as well as the COVID-19 pandemic—has caused difficulties for many organizations’ supply chains, including microprocessors. Today, we will go through the microchip shortage, how it affects consumers and when experts project that it will subside. 

When was the last time that you took a hard look at your business’ technology? How old are some of the devices that you rely on each day? These are critical questions to answer if you want your business to succeed. Let’s discuss why upgrading is so important, and how to determine when the time to upgrade comes.

Authentication has been a major talking point for the past few years, particularly as the value of data has only increased and security has correspondingly increased in importance. As a result, more secure and reliable means of identity verification have also become more critical. Now, voice authentication is being considered as such a means.

Artificial intelligence has always been an intriguing concept, from the works of Isaac Asimov to the initial work at Dartmouth College in the 1950s. Nowadays, many of the technologies that we rely on each day incorporate some version of artificial intelligence… and more progress is made each day. Of course, for all its benefits, artificial intelligence can also create some problems for businesses.

Small businesses often struggle with technology, primarily because they either lack strong IT leadership or they lack the resources to ensure IT maintenance and management happens without a hitch. There are several mistakes that a small business can make when it comes to technology management. Here are four of the biggest and most common that you absolutely cannot afford to make.

With the ongoing fascination with cryptoassets that started with the cryptocurrency boom, the term “NFT'' has popped up again and again in the headlines. We wanted to help provide some clarity into what an NFT actually is, and why they have been such a big deal as of late.

The COVID-19 pandemic forced much of the workforce to work remotely, but now that the pandemic is receding in several parts of the world, the question of if this workforce will continue to work remotely is up for debate. A report from Gartner suggests that things will move in the opposite direction from what you might expect. Let’s dive into what this report suggests and what it might mean for your business moving forward.

When it comes to implementing new technology solutions for your business, there is always a desire to solve some sort of problem. Maybe you are not as productive as you would like to be, or perhaps there is an operational inefficiency that you hope to address or streamline through the use of the technology. Either way, the end result is the same; you are trying to make progress and move forward, not over-complicate your infrastructure.

Whenever your technology is involved in your business processes, it is important that you abide by best practices to see the most effective results. Let’s run through the most effective practices that you should reinforce in your operations.

Modern businesses rely on a lot of technology to stay operational, much of which can be considered hardware, or the physical computing systems that contribute to your infrastructure, like workstations, routers, switches, and servers. Unfortunately, no technology lasts forever, and this is true for hardware as well. One of the most devastating problems that a business can face is hardware failure, and no matter how well you maintain your technology, you must be ready to face down this threat at any given moment.

For the average business, upgrading technology comes with some risks. Will you get the return on your investment back fast enough to make your investment worthwhile? Will the technology solve the operational problems you are trying to confront? Do you have the available capital to make significant upgrades? These questions and more can keep a business from taking advantage of the amazing benefits many new technologies can bring. Today, we thought we’d outline four signs that will tell you when it’s time to upgrade your business’ technology.

Historically there have been several methods to transfer data from one system to the next, and while the cloud has rendered many of them irrelevant and unnecessary, that doesn’t mean they aren’t used by people looking to move data quickly. Many professionals still opt to use USB flash drives to keep certain data close at hand, but how at risk does this put the data on these drives?

In today’s competitive business environment, you need every edge you can get to one-up your competition and make waves in your chosen industry. One of the best ways you can do so is by strategically implementing technology solutions that can enhance or transform the way your business operates both internally and externally.

With businesses relying so much on technology to accomplish just about everything, IT undoubtedly has an important role to play. It makes sense that you would want your business’ IT to deliver as much value as possible. To accomplish this, we wanted to go over three IT-centric processes that are primed to help you do so.

Regular computer maintenance is part of maintaining healthy IT infrastructure, but one aspect that can often go by the wayside is keeping your computer physically clean. By this, we mean keeping it dust-free, clean and tidy. We’ve put together a shortlist of everyday actions that employees of any caliber can use to keep their workstations clean. This will help your organization take preventative measures over time and (hopefully) prolong the lifespan of your business’ technology.

Whether you refer to them as clients or customers, the people who act as patrons to your business are essential to its success and survival. This means that you need to keep them as happy as possible. While there are many aspects of maintaining a high level of customer service, we wanted to take a bit of time to examine how deploying the right technology can assist your business in doing just that.

In today’s ever-connected world, many devices are capable of utilizing an Internet connection to share and access information, including some rather unorthodox ones. All of these devices contribute to the greater collective which is referred to as the Internet of Things. While this type of unprecedented connectivity can be a great boon for businesses, it also represents great risks for business owners who do not take it seriously.

The process of implementing new technology for your business can be a tiresome, frustrating, and confusing process. This is especially the case when you implement a new technology solution only to find that it was absolutely not worth the effort. Let’s take a look at some of the reasons why your IT project deployment might not go according to plan, as well as how you can make sure this does not happen for your company.