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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip: Download a Windows 8 Start Button for Free

b2ap3_thumbnail_Classic.jpgThe new Windows 8 OS has received strong reviews on performance, and complaints in regards to the new interface. The main gripe is that the new tile layout is too different than the older versions of Windows, due in no small part to the lack of a start button. Leave it to third party software developers to build a solution.

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Your MSP Will Know When You’re Down

b2ap3_thumbnail_snowmancomputer400.jpg(To the tune of: Santa Claus is Coming to Town)

No need to watch out
Techs are standing by
There's no need to pout
Remote help via Wi-Fi
Your MSP will know when you're down

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No Cord Needed: Charge Your iPhone With ChargeCard

b2ap3_thumbnail_birdchargecard.jpgWith the holiday season upon us, there is no better time to than the present for tech savvy consumers to find the hottest new technology. The ChargeCard may just be that. Cords can be inconvenient, mobile device cases do not have room for your charging cord, and cords do not fit inside pockets very well. You may even have to carry a bag just for your cord. A new product called ChargeCard takes care of this issue by allowing you to charge your iPhone with a card that fits inside your wallet.

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Robin Cures Android Users' Siri-Envy

a1sx2_Original2_robinapp.jpgEven if you've never used an iPhone, you've probably heard of Siri, Apple's personal virtual assistant. Siri is one-part novelty, one-part geekiness, and actually pretty productive. She can answer questions for you, facilitate many features of the iPhone, and report notifications and updates to you. For those of us who love our Android devices over Apple's iOS, Siri makes us just a little jealous, that is until now.

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4 Reasons the Desktop PC Won’t Die

a1sx2_Original1_4reasonsdesktoppc.jpgWith all this talk about mobile devices like tablets, smartphones, and ultra-portable laptops, you'd begin to think that traditional desktop PCs are going to seem archaic. Depending on your needs, that can be the case, but desktops aren't going away anytime soon, and for good reason.

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File Sharing Options to Consider

a1sx2_Original1_cloudfilecabinet.jpgIt's the information age. If you are always on the go, or you work as a member of a team, it helps if your work is accessible remotely. The ability to have relevant files on hand is nice and at times can be essential to the welfare of your business. Below are a few cloud-based options that could offer you or your company a solution for your remote file access needs.

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Connecting Home and Office

a1sx2_Original1_girlworkingathome.jpgIn a 2012 Wrike.com surveyed 1,074 workers, 83% of respondents reported working at home for at least part of the workday. Chances are, you have employees working at home, and they are loving it! In fact, employees enjoy working at home so much 78% would forgo free meals, and 25% would accept a reduction in salary, just for the opportunity to work at home!
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There’s Electricity in the Air Over Intel’s New Chip

a1sx2_Original2_wirelesscharging.jpgIntel has been conducting experiments that would make electricity pioneer Nikola Tesla proud. Intel plans to get consumers charged up over their newest technology that will allow laptops to provide electricity to nearby smartphones without cables. Enough with the electricity puns - we're just ecstatic about this new technology!

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Was my Computer Always this Slow?

We think this is something everybody can relate to. That computer or laptop that you bought a few years ago seemed very fast and capable when it was first set up, but these days it doesn't seem to have the same get-up-and-go. Why does performance degrade as time goes by?

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Get Windows in your Windows

 

CES, a massive consumer electronics tradeshow, always presents some neat new gadgets and doodads to ogle over, and this year was no exception. One of the biggest hits at the event this year was Samsung's Transparent Smart Window. Describing it doesn't do it justice, hit the jump to see a video of it in action!

 

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Increase Productivity with Multiple Monitors

For those who find themselves struggling with resizing windows and flipping between documents and getting lost in a sea of open applications on their desktop, connecting a second monitor to your workstation can double your screen real estate.

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Cut Down on Cost of Business Overhead with these 5 Solutions

Business owners, this one is definitely for you. You've probably experienced the fact that shaving expenses here and there can lead to more flexibility and long-term savings, but at what cost? Are you limiting your company by nixing those extra services and costs? Sometimes you can get more and still save money. Let's look at a few ways Upstate New York businesses can do just that.

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Why is My Computer So Slow?

Ever notice how much faster a brand new computer is compared to an older one? Think back... was your computer as slow as it is today as it was a few years ago when you first got it? How did you tolerate that back then? It turns out your computer actually gets slower over time, but to contrast that new computers are getting faster, cheaper, and more energy efficient. Computers aren't designed to last forever, and this isn't on purpose; general day-to-day usage and time give computer components a good thrashing. So why is your computer slow? Here are some Directive secrets about why your old computer struggles to keep up with you.

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The Blue Screen of Death: What do I do?

Ever since we've been providing tech support for small businesses in Upstate New York, we've seen countless blue screen of deaths. If you've been using PCs for a while, you've probably seen this ominous screen. You'll be working and for apparently no reason your computer monitor will go deep blue and display white error text and the only way to get back to work is by rebooting your computer. What causes this error, and what does it mean, and what should you do if you encounter one?

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RAID in Plain English

RAID, you hear it everywhere. From the techs in the server room talking about it to computer manufacturers asking if you want a RAID formation for your computer's hard drive. Not all RAID configurations are considered equal. Here's an explanation of RAID formats in plain English.

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Manage Technology Like you Manage People

For a small or midsize business, technology budgets are naturally fairly slim. It goes without saying that a company needs to get the best bang for their buck with their IT infrastructure, and it's not uncommon to see workstations and other devices still in play years after their prime. This leads to underperforming technology, which in turn, limits what your bottom line can accomplish (remember, your team is only as good as your worst player). Some small businesses are approaching technology in ways that would normally be reserved for HR's interactions with employees, but they are finding that this can improve performance.

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Hard Drive Crash Course

When can a single dust particle lead to thousands of dollars worth of damage (or more)?

The answer is when your data isn't backed up. Today we're going to talk about just how fragile your data's very existence can be.

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Quick Maintenance that can Improve Workstation Speeds

Is your computer's speed (or lack there of) stressing you out? Intel sponsored a survey and found that computer users experience stress while waiting for their sluggish workstation to respond. They found that 51 percent of adults surveyed said they have done something 'uncharacteristic' out of frustration while waiting for something to load, and of those, 29 percent admit to banging on their keyboard and computer screen. The survey may sound fairly comical, but humans don't like unexpected waiting, especially when we're trying to meet deadlines and get work done. It's a pretty fair assumption to say slow technology is stressful.

Fortunately, there are a few steps that can be taken that will likely give your workstation a little boost, at least closer to where it was when it was first unboxed.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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