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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

5 Things your IT Company can (or should!) be able to help your Business with.

Believe it or not, IT companies like COMPANYNAMESHORT work a lot like other businesses.  We have many of the same needs in our business; from accounting to organizing data to marketing ourselves.  As an IT company, yes, we can manage your workstations, servers, and network, but there are other solutions we have up our sleeves that our clients can take advantage of, that just make sense for an IT company to provide, no matter what.

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5 Big IT mistakes that will bite you sooner or later

Oops key on keyboard

We'd really like to gear this conversation towards the other Oneonta business owners out there who might not have a solid plan when it comes to IT & Computer Support.  At COMPANYNAMESHORT, we deal with a lot of the same business-related issues that our clients do.  Marketing, driving the business forward, taxes, internal policies, you name it.  Believe it or not, we also have our own IT infrastructure that needs to be kept up and maintained.  We see the same kinds of expenses (after all, working on our OWN technology internally is time our techs could be doing their jobs).  We've put together a few big mistakes that we've seen businesses make that take much less effort to prevent than they do to fix later on when it is too late.

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4 Benefits of Server Virtualization

business servers

Virtualization isn't new for small businesses, some companies have been enjoying the benefits of server virtualization for many years. However, the concept is new to other growing organizations. Virtualization allows you to consolidate the number of servers you have in your company using one of several virtualization packages. Let's take a look at a few major reasons to consider server virtualization.

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2012 Technology Resolutions

starting line

It's January, it's 2012, and you know what that means! It's the time of year everyone tries to start fresh and make big changes in their lives to hopefully improve themselves. Does your Upstate New York business have goals and resolutions to work out for 2012?

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How to Permanently Delete Your Files and Cover Your Tracks

b2ap3_thumbnail_trashed400.jpgAfter you've finished with that incriminating file (you know which file we're talking about), you will drag and drop it into the Recycling Bin. You may think that just because you selected "Empty Recycling Bin" that the evidence is gone forever, but that's not exactly how the Recycling Bin works. You will need a more permanent solution to completely cover your tracks.

 

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Believe it or Not, Too Much New Technology Can Put Your Network at Risk

Is your organization using the latest technology solutions? If so, that’s great--you’ve taken the first step toward achieving maximum productivity and efficiency. However, you need to realize that no technology solution comes without its quirks that need to be addressed. Here are two ways that your new technology solutions could potentially be putting your business’s infrastructure at risk.

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3 Ways Outsourced IT Helps Companies Better Manage Their Technology

When was the last time you had to reach out to IT support, only to have to wait for the tech to drive to your office and resolve the problem far too late? This is a common occurrence amongst business owners, and if your technology is mission-critical, you can’t afford to deal with more downtime than necessary. How can your business more effectively take advantage of technology support? A remote monitoring and maintenance solution may be just what you need.

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The 6 Most Common Technology Issues Faced By SMBs

While news sources might lead the layman to believe that most issues facing the typical SMB come from cyber criminals lurking online, the reality is far less dramatic. However, this misconception makes these issues no less serious, and still things to prepare for. Let’s review some of the most common causes of technological issues in the office environment.

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The Cloud Revolution: We’ve Seen This Before

As technologies emerge and trends change, organizations face massive paradigm shifts involving the tools and methods they use to conduct business. Right now, we’re in the middle of one of the most significant shifts in decades; more and more businesses are relying on cloud computing.

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What Can You Do to Prevent Lightning From Frying Your Technology?

It doesn’t matter where your business is located--chances are you’re susceptible to thunderstorms. Lightning storms are very unforgiving, and they can lead to all sorts of problems for unprepared businesses. We’ll discuss some of the ways that your organization could be affected by a lightning storm, as well as how you can take measures to mitigate these dangers in the future.

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Is Productivity a Part Of Your Technology Strategy?

Every business is searching for ways to improve productivity. There are now quite a few methods being used to boost the amount that each employee can accomplish, many of which revolve around technology. Admittedly, some of these methods may not be attainable for the average SMB… yet. However, as technology advances you may find yourself able to leverage some of these productivity-enhancing tools to improve the look of your bottom line.

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There Is More to the Internet of Things Than You Know

Do you know how the countless devices entering the workplace will affect your business’s infrastructure and security? It’s important to remain future-minded about how the Internet of Things and connected devices will influence your business in the near future. According to HAX Hardware Trends, 2018 will see a multitude of changes in how we approach the Internet of Things, as well as how businesses manage it for their networks.

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Business Technology Continues to Shift to the Web

Businesses today rely on so much technology that it’s impossible to think about operations without considering how technology can make them more efficient. In fact, many organizations would completely collapse without the innovations brought about as a result of technology development. One of the hottest trends over the past few years has been the shift from in-house assets to web-based assets, ranging from application access to infrastructure hosting.

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Failing Technology and Your Data

The sad truth about computers is that when they inevitably break, you have to get them fixed; or, you have to order a new one. When PCs started to be utilized for mass productivity, however, businesses had to find a better way. It’s been years since the first managed services provider hung out their shingle, and over that relatively short time the managed services industry has grown to be a $150 billion-a-year industry. The combination of IT becoming an important part of nearly every business resulted in the obvious demand for affordable IT support. This trend has seen many businesses cutting IT staff to make way for outsourced managed services, and all it provides. A problem that both businesses, and the MSPs that they hire, face is that computers eventually break.

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Do You Know the Real Value of Your IT?

How much value does your company get from its technological assets? This might seem like a simple question, but it doesn’t have a simple answer. You can implement the latest and greatest solutions, but you don’t necessarily gain value from them, or as much as similar organizations in your field. With businesses aiming to cut costs and secure a profitable future, how can you make sure that IT is providing value to your organization?

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Varieties of Smart Tech to Consider

How often do you see smart technology in headlines? The term is thrown around a lot, and it’s because there are countless products circulating in both the consumer and business environments. These connected devices range from smart forks to smart cars, so you can imagine that there are a fair number of useful (as well as useless) applications of this technology. How has it changed in recent months, and what will smart technology look like in the future?

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FinTech is Improving and It’s a Good Thing for Consumers

As financial services have become a much bigger percentage of the economy in the United States, more interest, and capital, is being poured into improving financial services technology. Known as FinTech, there have been many great recent innovations that provide better information, opportunities, and ultimately returns for investors. This month, we take a look at what the FinTech industry is trying to do, and the effects it has on investors, and the economy as a whole.

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Today’s Students Depend Heavily on Technology

Technology has changed the way that a lot of different industries approach operations, and academia is no different. Depending on the type of student, however, the use of technology differs and varies considerably. We’ll discuss how those in education take advantage of technology in ways that may have seemed so far away just a few decades ago.

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Tip: Recover Data Even If Windows Doesn’t Start With Ubuntu

b2ap3_thumbnail_ubuntu400.jpgDisclaimer: This tip is geared toward advanced users. Directive features a comprehensive IT support solution and help desk that can give novice and intermediate PC users direction.

Have you ever been a victim of the Blue Screen of Death and tried to reboot your computer only to find now Windows won't load? The cause could be a numerous amount of things from new hardware installed, software updates, or worst case scenario, a virus/trojan. Now how are you going to get your personal pictures, music and documents off of your computer? Here's a solution.

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Giving Thanks, Techie Style!

For the last several years, we have annually asked the members of our team what they were grateful for. It doesn’t have to be a major thing, just some way that technology has improved our everyday lives. After a few silly answers, like memory foam (which is great) and forks (also important technology), they ended up coming up a few great technologies that they are thankful for. Here’s a few stand out items that we wanted to highlight:

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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