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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Are You Looking to Get the Most Collaboration Possible From Your Company’s Technology?

b2ap3_thumbnail_dont_be_afraid_400.jpgThe technological landscape of the office environment has evolved significantly over the past few years, especially in terms of technology that fosters inter-office collaboration. What could only be accomplished by sitting down together in the same room, can now be done remotely through the use of video conferencing and VoIP technologies. It’s a true golden age of business technology achievement, and if your business isn’t fully leveraging your communications technology, you’ll quickly fall behind.

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E-Waste: An Often-Forgotten Environmental Issue

b2ap3_thumbnail_e_waste_problem_400.jpgToday’s civilization might be the most technologically advanced in the history of the world as we know it, but this also comes with the burden of properly disposing outdated technology. Unfortunately, the world faces a significant e-waste problem that cannot be ignored. As consumers of technology, this responsibility falls on your shoulders.

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Look Beyond Your Current IT Needs to Find Future Success

b2ap3 thumbnail cloud for future 400Technology has the potential to make the future of your business a success. Although, if you don’t manage your company’s technology properly, it can hinder your business, causing you to miss out on future success. In order to take full advantage of what technology can do for you, you’ll have to keep the future in mind.

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How Does the Cloud Affect Your Networking Strategy?

b2ap3_thumbnail_what_is_a_hybrid_cloud_400.jpgTechnology changes constantly, and as such it can be difficult to change and adapt to new trends in the industry. Cloud services are making the implementation of scalable solutions somewhat easier, but often times integrating cloud solutions is forgotten by business owners who don’t really know what the cloud can offer their organization.

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3 Ways Your Fax Machine Is Eating Away at Your Budget

b2ap3_thumbnail_fax_machine_old_400.jpgDoes your office still use a fax machine? You know that it’s an outdated piece of equipment, but this fact might not deter its continued use if you don’t care about the latest technology (we admit that not everyone does). Perhaps by taking a look at all the money wasted by using a fax machine, we can convince you otherwise.

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3 Vital Technologies for Remote Workers

b2ap3_thumbnail_remote_worker_services_400.jpgRemote workers are changing the way that both employees and their employers are viewing their workspace. It’s been proven that businesses can mitigate their overhead costs and increase their employee retention rate by allowing their team to work from home, but without the proper technology, they have no chance of being as productive as they can be if they were in the office.

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5 Ways Millennials Can Reverse-Mentor Your Staff

b2ap3_thumbnail_learn_from_millenials_400.jpgMillennials may be looked down upon in the average workplace for a number of reasons that are entirely subjective, whether it be that they’re “spoiled rotten” or “just plain rude.” But in today’s workplace based around technology, millennials have a huge advantage, and have even given long-time CIOs a run for their money when it comes to technology management.

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Uber Used Technology to Break the Mold, Can Your Business?

b2ap3_thumbnail_what_about_uber_400.jpgAt a September tradeshow event, Travis Kalanick, cofounder and CEO of Uber, said five words in an interview that made everyone give pause to the potential for technology to shape our world for the better, “Every car should be Uber.”

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A Look At the 3 Best Smartphones Available On Today’s Market

b2ap3_thumbnail_smartphone_new_os_400.jpgThere’s no denying that smartphones are the predominant consumer technology in the world at the moment. Over a billion smartphones were sold each of the past two years, with growth coming in at a fairly impressive 23 percent from 2013 to 2014. Growth is projected to decrease slightly in future years (around 12 percent in 2015), but it’s obvious by now, smartphone usage will be the principal manner people will access the Internet going forward.

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3 Ways That Your Business Can Improve Innovation

b2ap3_thumbnail_innovation_brings_profits_400.jpgWhen it seems like every idea has already been patented or brought to fruition, that’s a key indicator that innovation in your company is lacking. Traditionally, advancements in business technology have driven innovation for companies. If your company’s innovation well is running dry, then there are measures that your business can take to become more innovative.

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How You Approach Technology Affects Your Entire Budget

b2ap3_thumbnail_technology_support_budget_400.jpgChances are that when you begin going through your expense reports, one of the most glaring expenses your business has is payroll. It is possibly the most crucial cost you will be subject to. In fact, small businesses need to realize that by hiring employees, a large portion of your operational budget is out the window. To properly grow a business, you may need to take an alternative view to the traditional business model; including your technology management.

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4 Ways to Equip Your Business With the Technology it Needs

b2ap3_thumbnail_it_support_plug_400.jpgIn a world where time is a luxury that the average business owner lacks, it can be burdensome to come up with new technology initiatives. The main issue that this presents is that it can be difficult to improve your operations if your technology’s growth is stunted. Stagnate technology deployment can be detrimental to your business’s success.

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VoIP is the Ultimate Solution for Your Communication Woes

b2ap3_thumbnail_voip_phone_400.jpgOne major technology pain point businesses have revolves around communication. If your clients and prospects can’t effectively reach your staff, customer support and productivity is weakened. Customers need more out of your phone system, and VoIP solutions offer more features with less expenses.

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Humans and Robots: An Uneasy Trust

b2ap3_thumbnail_robot_killer_400.jpgAs technology grows more advanced, humans turn to robots to replace certain monotonous jobs. The goal here is to create a society where people are free to spend more time enjoying life. However, technology is prone to both technical problems and user error, which can lead to disastrous consequences.

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4 Virtual Reality Technologies Poised to Shake Up the Market

b2ap3_thumbnail_virtual_reality_technology_400.jpgEntertainment has grown so synonymous with smartphones and technology that it’s almost impossible to think about these innovations without considering their entertainment value. Virtual reality augmentation, while slightly different, is an emerging technology that brings elements of virtual space to the lives of everyday users. So, how does virtual reality work, and can it be used for more than just entertainment purposes?

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Tip of the Week: 4 Chrome Extensions for an Enhanced Browsing Experience

b2ap3_thumbnail_chrome_extensions_400.jpgIf you use Google Chrome as your browser of choice, you know that Chrome’s extensions provide a certain level of versatility. Basically, they’re add-ons to your browser, which can perform a number of functions. They’re mostly used for enriching your browsing experience or adding new features to your browser that might not be available on other platforms. Here are four useful browser extensions to help you get the most out of Chrome.

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Less Than 1% of Hackers Can Bypass Facelock Security App

b2ap3_thumbnail_facial_recognition_security_400.jpgPeople use and reuse old passwords time and again, and then they get two-factor authentication to augment their fifteen-character passwords. Wouldn’t it be great if your computer could recognize you just by how well you recognize others?

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Why You Should Go With a Solid State Drive if You Can Afford It

b2ap3_thumbnail_solid_state_drive_400.jpgIf you’re in the market for a new computer, then you’re going to have to make a decision: Go with a traditional hard drive (HDD), or a solid state drive (SSD). While a computer equipped with an HDD will cost you less money, an SSD promises to faster speeds and a longer lifespan. This begs the question, is SSD worth the extra money?

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Jurassic World in 3D is Nothing New for These Scientist

b2ap3_thumbnail_scanning_for_fossils_400.jpgWith Jurassic World hitting theaters, today seems fitting to talk about a new use for 3D printing that you might not have thought of: recreating fossils. Researchers in Kenya are taking advantage of this new technology to study and preserve fossils that could potentially be damaged by the intense weather conditions of the Turkana Basin.

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How Basic Economics Is Slowing Down Moore’s Law

b2ap3_thumbnail_transistor_moores_law_400.jpgIn 1965, the technological landscape was much different from what we see now. The idea of having a small computer in your pocket in the form of a smartphone was but a distant dream. Now, it’s commonplace for all but the youngest of children to have a smartphone. How is this possible? Well, it’s all thanks to Moore’s law, which has led the development of new technology for the past 50 years.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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