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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Biggest Security Risk: Not Assessing Issues

checklist all checked off

Let's get theoretical here. Let's say your friend Hank suffers from chest pain. It could be nothing, but chest pain isn't something you want to mess around with, so you suggest that Hank goes to a doctor to get it checked out. There are certain things in life you don't just let happen without getting an assessment to make sure they don't turn into bigger issues, right? Your business's IT security is one of those things.

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Are Upstate New York Businesses Pirating Software

pirate using laptop

Software is expensive, especially business critical software. On top of that, as a small business expands, more software licenses need to be purchased for new employees. Organizations such as the Software & Information Industry Association and the Business Software Alliance are always looking for businesses that are guilty of stealing software, and businesses that get busted get hefty fines exponentially higher than the price of the software licenses.

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A Cool Server is a Happy Server

business servers

When computer equipment overheats it increases the chances of a crash. Heat (or inadequate heat removal) can even cause long term damage on expensive hardware. You may have noticed that your server room/network closet is a little warmer than the rest of your business. All computer equipment produces heat, and servers are known to pump out a lot of it. Let's talk about ways to keep your important technology cool to prevent crashes and other issues.

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A Cool Server is a Happy Server

business servers

When computer equipment overheats it increases the chances of a crash. Heat (or inadequate heat removal) can even cause long term damage on expensive hardware. You may have noticed that your server room/network closet is a little warmer than the rest of your business. All computer equipment produces heat, and servers are known to pump out a lot of it. Let's talk about ways to keep your important technology cool to prevent crashes and other issues.

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A Clean Computer is a Happy Computer

cartoon computer thumbs upHopefully, you have a list of personal items that you regularly clean. Obvious belongings that need a good scrubbing are things like bed sheets, dishes, and your bathroom floor. If your computer is not on your cleaning chore list, then it needs to be. A clean computer is a happy computer, and not disgusting like a dirty one.

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7 Steps for Mastering your Inbox with Outlook

Outlook icon

Email has integrated itself into the way we do business.  If you use Outlook as your primary email client, there are plenty of tricks you can do to increase your productivity and practice better email etiquettes.

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6 Tips for Working Better While Traveling

man on beach with tabletModern technology makes it easy to get things done from anywhere, allowing employees to work while on the go. One of the caveats of working while traveling is keeping focused. Unlike sitting in the office where an employee can focus, traveling puts workers in busy airports, coffee shops, or poolside at a hotel. Here are a few tips to help you focus on tasks while on the road.

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5 Ways to Slash IT Costs

bar graph x-ing out extra costs

Nobody wants to spend more than they have to, especially when it comes to those necessary evils like bills, utilities, insurance, and the general costs of keeping things running smoothly. At Directive, our goal is to provide outstanding enterprise-level solutions for small business prices. Let's talk about a few ways to cut long term IT costs.

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5 Tips for Saving Money on your IT

piggy bank on calculatorSaving a little on your technology can go a long ways, but cutting too many corners can lead to additional problems and expensive downtime. Here are a few ways you can cut costs without creating long term issues.

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5 Big IT mistakes that will bite you sooner or later

Oops key on keyboard

We'd really like to gear this conversation towards the other Oneonta business owners out there who might not have a solid plan when it comes to IT & Computer Support.  At COMPANYNAMESHORT, we deal with a lot of the same business-related issues that our clients do.  Marketing, driving the business forward, taxes, internal policies, you name it.  Believe it or not, we also have our own IT infrastructure that needs to be kept up and maintained.  We see the same kinds of expenses (after all, working on our OWN technology internally is time our techs could be doing their jobs).  We've put together a few big mistakes that we've seen businesses make that take much less effort to prevent than they do to fix later on when it is too late.

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4 Benefits of Server Virtualization

business servers

Virtualization isn't new for small businesses, some companies have been enjoying the benefits of server virtualization for many years. However, the concept is new to other growing organizations. Virtualization allows you to consolidate the number of servers you have in your company using one of several virtualization packages. Let's take a look at a few major reasons to consider server virtualization.

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2012 Technology Resolutions

starting line

It's January, it's 2012, and you know what that means! It's the time of year everyone tries to start fresh and make big changes in their lives to hopefully improve themselves. Does your Upstate New York business have goals and resolutions to work out for 2012?

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14 Tips to Work Your Social Media Rig

Directive has had the pleasure of working with David Mann for over 10 years. David owns Alta Log Homes in Upstate NY. Alta is a leading manufacturer of Log Homes. David is an expert in building Green, Energy Star dream homes and a great guy.

His website is http://www.altaloghomes.com.

We set him up with the Ultimate Social Media Rig a few months ago along with some coaching services to get him started. He's been pretty religious about posting and using it.

He sent me an email asking what recommendations I'd have to get more out of it now that he's "warmed up" and has a little more experience with Social Media.

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5 Things to Consider When Planning to Virtualize

cloud computing drawing

Server virtualization offers a ton of benefits for small businesses - less energy consumption, easier management, better hardware utilization, smaller footprints... but diving in recklessly can cause a lot of expensive headaches. Let's take a look at a few things to consider when switching over to a virtual solution.

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Don't Let Antivirus Management Slip Through the Cracks

dead / upset pixelated face

Did you know? Microsoft reported in May that every one in 14 downloads from the Internet may now contain malware code. Keeping your business protected is extremely important. Fortunately there are plenty of tools out there that do most of the protecting for you, but these tools need to be managed and kept up to date.

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Claim and Manage Your Business Online with Google My Business

You’ve probably noticed that when you search for a particular business using words like or similar to “near me,” Google will display three business options at the top of your search results, and then will load additional businesses once you click “More places.” Remember - people in your area that are looking for a business like yours will probably be doing exactly that. How can you make sure you are in those top three results?

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Over 75% of Organizations Are Vulnerable to Hackers, Study Finds

Is your business prepared to handle all kind of online threats? A recent study shows that it probably isn’t. According to the think tank Ponemon Institute, four out of five businesses don’t have the infrastructure or security experts they need to spot and prevent incoming cyber attacks from succeeding. This is a significant statistic that can’t be ignored, especially if you want to secure your business.

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Common Misconceptions Concerning Business Cybersecurity

Today, we want to talk about something that not a lot of businesses would want to think about. What would happen to your organization if it were to suddenly experience a hacking attack? While security solutions can go a long way toward protecting your organization, you still want to make sure that you’re not relying solely on your security tools for protection. Rather, you should always stay vigilant, even if you don’t think something could go wrong.

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3 Tips to Get the Most From Your Data Backup

Business owners require ubiquitous access to certain information stored on their organization’s infrastructure. Thus, there’s an immediate need to safeguard this data from any sort of impending destruction. We’ll discuss ways that you can prevent the worst when it seems like your data will fall victim to a loss incident.

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Threats to Your Data Come From All Sides

Just over a third (36 percent) of businesses don’t back up business data at all, and apparently this number isn’t keeping some IT providers up at night (not the case for us). Your businesses’ data is precious, irreplaceable, and extremely expensive to lose. Let’s talk about how delicate and dangerous it is to not have it backed up.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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