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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cyberattacks Can Have Physical Consequences

b2ap3_thumbnail_physical_problems_for_hacks_400.jpgBusiness owners primarily concentrate more on the digital effects of hacking rather than the physical side of it. After all, hacking some code through a network can’t harm you or anybody else in the real world, right? Wrong. As shown by a recent hack in Germany, ignoring network security can be a dangerous gambit.

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Maintaining Data Security Is the Most Important Tip We Can Give You

Tips are great as long as they actually work. Business owners need more technology tips than just about anything else, whether that is app-specific or general care of technology. We try to do our best to provide useful tips a couple of times a month, but this week we wanted to focus on what is probably the most important tip we can provide.

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The Smoke, Mirrors, and Mind Games Behind Cyberscams

Cyberscams can be incredibly well-crafted and dangerous, and a significant portion of this danger stems from the scammer's ability to effectively utilize the psychological triggers that we all possess to some degree. Modern security training tends to focus on what signs we all need to keep an eye out for—and for good reason—but it does little to explore why modern scams are as effective as they are.

Let’s fix that by taking a moment to examine the tricks the scammers play so you can be that much more prepared to stop them by understanding how they work.

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What to Do in the First 60 Minutes of a Cyberattack

Cyberattacks are not to be underestimated. The damage that they can do—even in the first hours—is considerable. This means you need to have a strategy to respond to these incidents, conveniently called an incident response plan.

This procedure should be both tested and documented, preparing you to withstand any cyberattack with minimal damage or disruption. As you might expect, the first hour or so will be a crucial period during this process. Let’s go over what you need to do.

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The One Thing That Makes Stolen Passwords Useless

Two-factor authentication can be one of the most impactful security tools your organization has. This is because passwords play a massive part in the security of your most crucial digital assets; and frankly, it keeps passwords as a viable solution to keep apps and data secure. 

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The Silent Saboteur: How Outdated Tech is Secretly Wrecking Your Business

Do you have that one friend who's still clinging to their cracked, ancient smartphone? You know the one: it's painfully slow, the battery dies in two hours, and it can't run half the apps you use. Now, imagine if an entire company operated like that, with every piece of its technology. It sounds like a comedy of errors, but for many businesses, it’s a silent disaster waiting to happen.

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The One Thing Standing Between Your Business and a Ransomware Attack

What’s the one thing protecting your business from a ransomware attack? If your answer is “our antivirus software,” we seriously need to discuss this further. While well-intentioned, that belief is a dangerous gamble.

Modern cyber threats are too sophisticated, and the stakes—your data, your reputation, your entire business—are too high. The hopefully-correct answer to that “one thing” question is much more powerful.

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Don’t Listen to These Tech Myths

Reliable IT advice is hard to come by, especially for cybersecurity. Whether it's uninformed coworkers or fake online influencers with their guides and platforms, most advice you find these days is bound to be outdated, incorrect, or both. You don’t want to base your business’ security around security myths, so we’re here to bust them today and offer you some guidance you can trust.

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How a Modern Firewall Supports Your Network Security

A lot goes into a successful network security strategy, and when there isn’t a clear head honcho at the top of the chain of command (from a network security standpoint, anyway), things can get a little murky. The security that comes from a modern firewall, however, is vital, and all businesses should strive to implement it. Here are the four key elements of a modern cybersecurity strategy and how a modern firewall contributes to the digital security of your business.

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How to Keep the Bad Guys From Winning

There’s a reason why we tend to focus on security, and that’s because it’s not a matter of if you experience a cyberattack, but when. It’s your responsibility to make sure that you’re ready to act in the right way when faced with these attacks. One of the best ways you can be prepared is by working with a managed service provider like us. Today, we have three ways we, as a managed service provider, can help you take the fight to cybersecurity threats.

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How (And Why) To Shut Down Your Computer

While most days, you should lock your computer when ending the day, shutting down your PC and rebooting it on occasion can offer some huge benefits. Doing so helps you avoid some of the more common computer problems that can be highly disruptive and hold you back from achieving productivity.

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How Your SMB Can Beat Ransomware

Small businesses are incredibly important for the community, but there can be no denying that cyberthreats disproportionately impact SMBs. This is especially true for ransomware, one of the worst threats out there, that has the potential to end unprepared businesses. Ransomware locks down access to your computer systems and encrypts files, demanding a ransom in exchange for restored access. What makes small businesses such ideal targets, and what can you do about it?

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The Unseen Vault

For business owners, your most critical assets aren’t your office or your inventory; it’s your data. Every client list, financial record, and strategic plan forms the makeup of your company. Protecting this data, due to its importance, isn't just an IT issue—it's an essential business function.

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3 Common Causes of Data Breaches (And How to Avoid Them)

Data breaches are no joke, and they can be so severe that businesses have a hard time bouncing back. Despite the danger, you can somewhat predict when you are at risk of a data breach, and certain actions can be taken to keep them from being fatal (or prevent them entirely). Today, we want to examine three of the common ways data breaches happen and what you can do about them.

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Easy Ways to Spot Phishing Scams

Have you ever received an email that just felt…off? Maybe it promised a prize you didn't enter to win, or it tried to scare you into thinking your account was in trouble? That’s likely a "phishing" scam, and it's one of the most common tricks thieves use on the internet.

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Build Your Human Firewall Today

You’ve probably heard of phishing attacks, but if not, the best way to explain it is with the legend of the Trojan horse. In ancient times, the city of Troy fell when a raiding party, hidden within the belly of a constructed wooden horse, was allowed past the gates. The lesson: deception is the most powerful weapon one can employ, and cybercriminals will use it against your business.

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The Dangers of Double and Triple Extortion

Ransomware has emerged as one of the most dangerous modern threats to businesses, and when you consider just what’s at stake with a ransomware infection, you’ll realize we’re not exaggerating. The worst variants of ransomware will attempt to extort you through any means necessary, and when you don’t give in so easily, they’ll pull out the big guns: double and triple extortion.

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Is Your Business Cybersecurity More Like a Fortress or a Sandcastle?

They say a man’s home is his castle. We’d contend that a more apt comparison is that someone’s business is more like their castle, realistically speaking.

As such, it is essential to ensure your security in every way possible. Much like a traditional castle was constructed to keep threats out, your business’ security needs to be approached in a similar way.

While we aren’t suggesting that you literally dig a moat or maintain cauldrons full of boiling oil, you do need to implement security measures that serve the same purpose for your business and its network.

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The Hidden Dangers of Outdated Hardware and Software

One of the greatest threats to modern businesses is a cyberattack and the consequent data breach. These types of threats often target outdated systems that haven’t been patched or upgraded with fixes to vulnerabilities. Today, we want to go over some of the most likely outdated hardware and software issues you might encounter on your own infrastructure so you can address them and keep your business safe.

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The 5 Key Components of a Successful Security Strategy

Your business’ security infrastructure does a lot of heavy lifting, primarily due to today’s increasingly sophisticated cybersecurity threats. Companies want to know that their security measures work. To help you make sure you’re doing all you can to protect your infrastructure, we’ve put together five important components for any successful cybersecurity solution strategy.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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