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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Latest Moral We Can Learn from Disney: Manage Permissions Better

The Disney brand has long cultivated an image of magic and wonder. However, this image has yet to materialize any magical effects in reality. For example, people still suffer from food allergies while visiting Disney’s various parks.

This makes it especially dangerous that a former Disney employee was allegedly still able to access a specialized menu-planning app and make alterations, like changing prices, adding language that Disney certainly would not approve of, switching text to the unintelligible “Wingdings” font, and worst of all… changing menu information.

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How Business Email Compromise Puts Your Business at Risk

Can you tell the difference between your colleagues and a scammer with access to their email account? This is essentially what a business email compromise attack involves—a scammer initiates a phishing scheme using an internal mode of communication. These scams are also observed in schools, making them dangerous in the education sector.

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Did You Trade Your Data for a DVD Rental?

In June of this year, publisher Chicken Soup for the Soul Entertainment, best known for its book series of the same name, filed for Chapter 7 and Chapter 11 bankruptcy and had many of its assets liquidated. One of these assets was the movie rental service Redbox and its eponymous scarlet rental kiosks, rendering the service defunct.

However, many kiosks remain standing outside businesses even now, which makes us wonder… what about all the data they collected while they were in use?

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Zero-Trust Needs to Be the Goal for Every Business’ Security

Would you feel safe staying at a hotel that, instead of unique locks, each door used the same key as all of the others? Probably not—because if someone got in, they could take whatever they wanted. That’s similar to how old-school cybersecurity worked. Once someone got into a company’s network, they could access almost everything, making it easy for hackers to steal information. But today, many businesses use a better security framework called zero-trust security. In today’s blog, we discuss what zero-trust security is and why it’s safer.

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10 Common Security Mistakes That Can Sink Your Network

b2ap3_thumbnail_mobile_security_400.jpgMost companies have to have a workforce, generally one of considerable size. Unfortunately, the more users you have, the more potential risks you run into. Of course, your workforce doesn’t collectively intend to be a security risk, but the digital world is a complicated place, with threats around every corner and malicious programs just waiting for your employed end-users to slip up. Here are ten such honest slip-ups to watch out for:

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Of Vice and Vulnerability, Episode 1: Ransomware

Let’s have a little fun today. Today’s blog post is written in the format of a daytime soap opera. Please make sure you read all of the dialogue as if being whispered by extremely attractive television stars and starlets!

Life goes on in the small town of Oak Falls, deep woods surrounding the little hamlet nestled on the coast of Cape Seguridad. Let’s follow the lives of some of the residents, their lives Of Vice… and Vulnerability.

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Your Business Isn’t Too Small to Be a Target for Hackers

"I don’t need to worry about cybersecurity… my business is too small for hackers to target."

This is one of the most dangerous misconceptions a small business can have. If you believe this, you may not fully understand how modern cyberattacks work. Let’s break down why this mindset can leave your business vulnerable.

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The NIST Recommends This 5-Stage Cybersecurity Framework

If there’s one thing that helps businesses establish consistent policies and strategy, it’s a good framework. You can use a framework for anything, including network security. Today, we want to walk you through the cybersecurity protection standards as they are outlined by the National Institute of Standards and Technology so you can better protect your business.

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What is Zero-Trust, and How Can My Business Achieve It?

Let me ask you something: would you trust a bank that locked its doors for the night but left all its cash in a big pile in the middle of the floor? Probably not—after all, if someone managed to get through the doors, nothing would stop them from helping themselves to the funds inside.

This is effectively how cybersecurity once worked, with the presumption that if someone had access to a network, they had permission to access any data on it. Fortunately, many businesses have made the switch to a better approach, known as zero-trust security.

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How to Keep Your Employees from Being a Cybersecurity Problem

Cybersecurity has to be a big deal for any business that uses IT, and today, who doesn’t? When your employees don’t follow cybersecurity rules, it can put your business in danger, like getting hacked or losing money. The first step is to figure out why employees aren’t following the rules. This could happen because they don’t know the rules, haven’t been trained enough, or think the rules are too hard or take too much time. 

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Cover Your Security Bases with These Four Best Practices

Over 25 percent of data breaches target small businesses, and the impact can be huge. To protect your business, you need the right technology and smart strategies. In today’s blog, we go through some key steps to help safeguard your business from digital threats.

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You Aren’t Too Small to Be a Cybersecurity Target

“I don’t need to worry about cyberattacks… my business is too small to be of any interest.”

This brief rationalization is one of the most dangerous fallacies a modern business can make concerning cybersecurity, and shows a fundamental misunderstanding of how modern cyberthreats operate. If this has been your mindset, we urge you to read on so we can help set you on a more realistic path.

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Pig Butchering is a Serious, Growing Problem

Over the past few years, huge scamming operations have operated in Southeast Asia, and now they are spreading. These scams—known as pig butchering scams—cause serious harm, as in an estimated $75 billion worldwide in 2023.

With these sorts of operations spreading, let’s go over what pig butchering is. 

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If You See Someone Streaming Funeral Services, You’ve Spotted a Likely Scam

Funerals are never to be taken lightly, which makes it all the worse that there are people out there willing to use these events to scam those in grief. Recently, Facebook has seen many groups that supposedly offer links to streamed funerals in exchange for credit card data, with different events being added more recently.

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Password Managers are an Office Worker’s Best Friend

Protecting your business’ accounts is something we will advocate for on repeat. You’ll hear us tell you about complex and unique passwords and multi-factor authentication until you’re sick of hearing it. But one tool that our clients sometimes forget is the password manager—an equally useful tool that can help your business keep passwords safe and secure.

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It Pays to Invest in Security Awareness Training… Here’s What to Include

Security awareness training is a critical process for modern businesses to undergo to have any chance of success. Unfortunately, as much as security software or policy can help, it can only do so much. You also need your team members to be on board, knowledgeable about what they need to do, and motivated to do it. 

In light of this, let’s talk about security awareness training and what it needs to involve.

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Sextortion Scammers are Going So Far as to Show You Your House

Sextortion scams are scary. The scammer contacts the victim, claiming to have gotten access to their computer and captured video footage of their target partaking in some private and decidedly adult activities, as well as the content that was onscreen at the time. The threat: pay up, or I send the footage to all of your contacts.

Lately, however, hackers have added another layer of “proof” to these claims, now referring to victims by name and including pictures of their homes. Let’s walk through what one of these scams looks like and what you should do if one appears in your inbox.

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What’s Going on With Telegram and the State of Encrypted Communication?

Sorry for the loaded title. There’s a lot to talk about, even for those of you who don’t use or even know what Telegram is.

We’ll try to sum this up, because we think there is a lot to say about security and the nature of technology in this, and like all things these days, there’s some odd rabble-rousing about this whole series of events. Who’s up for a wild ride?

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Five of the Largest Data Breaches of 2024 Thus Far

Data breaches remain a constant threat, capable of causing serious disruptions for businesses and potentially creating widespread issues for customers. In today’s blog, we’ll highlight some of the largest and most impactful breaches of 2024.

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Sabotage Isn’t Just About Theft

Businesses have to deal with a lot of different types of problems, but they often don’t see many of the issues that come from within their company. Whether this comes from hackers, disgruntled customers, or unreliable vendors, every business leader constantly deals with some type of issue. Unfortunately, sometimes these problems can come from inside your company. Today, we look at two employee issues that can potentially cause major headaches for business owners.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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