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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The 5 Key Components of a Successful Security Strategy

Your business’ security infrastructure does a lot of heavy lifting, primarily due to today’s increasingly sophisticated cybersecurity threats. Companies want to know that their security measures work. To help you make sure you’re doing all you can to protect your infrastructure, we’ve put together five important components for any successful cybersecurity solution strategy.

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4 of the Biggest Cybersecurity Risks Your Business Faces

Most small businesses have trouble navigating cybersecurity, and that’s because there are too many threats to count. You might even feel like you're a little over your head yourself. Today, we’re bringing to you four of the biggest threats to watch out for on the Internet, as well as what you can do to keep them from impacting your operations.

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A 3-Step Process for Reducing Your Business’ Threat Surface Area

With so many devices now connecting to the Internet, decreasing your business’ threat surface area is more important than ever. Your threat surface area consists of any device that connects to your organization’s IT infrastructure, and if you’re not careful or forget a couple of oddball wearables, you could be looking at a data breach. Today, we want to go over how you can prevent that from happening.

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Were 16 Billion Passwords Really Leaked? Kind Of… But the Lessons are Still Important

Fairly recently, news circulated that a data breach had exposed 16 billion—yes, with a “b”—passwords for various logins, including social media accounts, virtual private networks, corporate tools, and more. Effectively, every online service imaginable was represented in this breach.

This is very bad… arguably unprecedented.

However, this impression is at best misleading. Let’s dig into the truth of the matter, while still acknowledging that there are some lessons to be learned.

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Don’t Let Your Organizational Security Take a Vacation This Summer

Summer is here, and with it comes the rest and relaxation that warm weather encourages. That said, summer is not a time to let up on your cybersecurity awareness. Today, we’ll share how you can both enjoy the summer season without putting your security at risk in the process.

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Why IT Policies Are Key to Your Business Security

Running a business means you’re juggling a lot — from day-to-day operations to keeping your team on track. Regardless, one area that can’t be overlooked is your IT policies.

While they might seem like a “nice-to-have,” they’re actually a must-have for protecting your business, your data, and your reputation.

Think of IT policies as the rules of the road for how your team uses technology and handles sensitive information. Without clear guidelines in place, your business could be at risk from unexpected security breaches or compliance issues.

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More Than Just Eyes: How Modern Security Camera Systems Protect Your Business

Safeguarding your assets, employees, and customers is a top priority for any business owner. While traditional security measures like locks and alarms remain fundamental, modern security camera systems have evolved significantly, becoming indispensable tools for comprehensive business protection. For small-to-medium-sized businesses (SMBs), understanding the capabilities and benefits of these systems is crucial for maintaining a secure and efficient operation.

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Cybersecurity Will Save Your Business, One Prevented Hack at a Time

When it comes to cybersecurity, businesses have a lot to keep tabs on—even a small business like yours. In fact, you wouldn’t believe just how much goes into cybersecurity and why your organization needs to make it a priority. Today, we want to convince you that cybersecurity is more than just a buzzword on the Internet; it’s a lifeline that will keep your company secure.

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Crocodilus is Taking a Bite Out of Mobile Users

A new and formidable predator is stalking the digital waters of the Android ecosystem. Dubbed Crocodilus, this sophisticated Trojan is rapidly evolving, expanding its reach, and demonstrating that it’s likely going to be a major problem. Today, we’ll tell you about the dangerous new strain and what you can do to avoid contact with it, because you will want to.

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How Cybercriminals Rip You Off

Cybercriminals are in the business of ripping you off, make no mistake about it. They’ll do what they can to trick you and steal your hard-earned cash. Thankfully, there are common and recurring trends you can look for that expose these fraudsters for what they really are.

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5 Tips to Navigate Your Vendor Security and Protect Your Business

Third-party vendors are essential for modern businesses, as they deliver mission-critical resources and tools to the organizations that utilize them, including raw materials, software, and other services. Unfortunately, these vendors can also serve as direct lines into your business for a cyberattack to take advantage of for their own purposes.

Let’s talk a little about how you can still lean on your vendors without sacrificing your all-important security.

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The Cyberthreat Trifecta: Phishing, Ransomware, Insider Threats

The constant chatter about cybersecurity can really be overwhelming. While some Internet tales might be exaggerated, the reality is that these cybersecurity risks are a serious concern for every business. Is your organization truly prepared to confront the sophisticated digital adversaries of our time? Let’s take a look at three prevalent cyberthreats that could inflict significant damage on a business, and what you can do to keep them from negatively impacting yours.

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Cybersecurity Practices Everyone Should Follow Each and Every Day

2024 was a banner year in the worst possible way: cybersecurity threats broke records and incessantly targeted individuals and small businesses alike. Are there tools to help prevent these threats through detection and mitigation? Of course… but they unfortunately can only do so much to avoid the vulnerabilities caused by insufficient cybersecurity practices.

The following guide is intended to fix this, reinforcing such practices so they remain top of mind and are easier to enact regarding the data you work with every day. As such, we encourage you to share it so it can educate as many people as possible.

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Which Would You Rather Have: Human Error or Human Firewall?

For all the effort and investment a modern business needs to put into its cybersecurity, it is equally important to acknowledge each team member's role in an organization’s security protections. Many of your employees, through no inherent fault of their own, are themselves a vulnerability as they allow many cyberthreats into your infrastructure through scams and simple mistakes. However, this doesn’t have to be the case.

Let’s go over why it is critical that you train your team to be a cybersecurity asset and how to do so.

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Protecting Your Business from Cybercriminals

The methods criminals use to access money and sensitive information have evolved dramatically. That official-looking email requesting an urgent payment, or a sudden system lockdown demanding a ransom; these are no longer rare occurrences but calculated tactics by modern cyber thieves. 

Cybertheft isn't a one-size-fits-all problem; it's sophisticated, and the types of techniques are designed to exploit vulnerabilities and deceive unsuspecting individuals and businesses. Let’s explore some of the primary ways these digital adversaries operate.

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Making Cybersecurity a Team Effort

We're all busy. Whether you're steering the ship or making sure the daily operations run smoothly, cybersecurity might feel like another drain on your time. Imagine a day when everything grinds to a halt, trust evaporates, or significant money vanishes into thin air. These aren't abstract fears; they are all-too-real consequences of cybersecurity oversights, creating moments that everyone in a business, from top to bottom, desperately wants to avoid… and can.

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Cultivating a Cybersecurity Culture That Goes Beyond Checkboxes

Cybersecurity is non-negotiable for protecting your business. While your awareness as a business owner is key, your employees are your first line of defense. Implementing effective cybersecurity training is crucial, but how do you make it stick?

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2025’s NFL Draft Showed Why Cybersecurity is Important Everywhere

There are a few occasions that we get a very apparent example of how important basic cybersecurity is, regardless of where you are, and this year’s National Football League draft is one such example.

For those who don’t follow the NFL or the draft proceedings, multiple draftees received prank calls during the process, although one in particular is applicable to businesses of all kinds. Let’s examine this situation to reinforce a few critical cybersecurity best practices.

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Cape Seguridad, Episode One - Zero-Day Threats

We’ve taken it upon ourselves to change tack a little bit and approach some of our warnings against cybersecurity issues a little differently… namely, by using the format of a daytime soap opera. We hope these occasional blogs will help contextualize how dangerous such threats can be. As such, we encourage you to picture the following in the most melodramatic tone possible, while also remembering how serious these issues are in real life.

For decades, the quiet city of Oak Falls has enjoyed a largely peaceful time, hearing the relaxing waves that lap against the nearby coastline. However, new waves are now being created, with cybersecurity threats emerging every day. Come with us and observe how these threats make life more difficult for those who live and love at Cape Seguridad.

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How to Implement More Engaging Cybersecurity Training

Cybersecurity is far from the most engaging topic out there, but that doesn’t diminish its importance. You, as a business owner, need to know how to protect your business from today’s threats, but your employees also need to be actively involved in the cybersecurity of your company. Today, we’re exploring how you can implement better cybersecurity training practices into your business.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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