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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Have You Ever Considered What a Ransomware Attack Actually Does to Your Business?

Last week, we discussed the many impacts your business suffering from ransomware has on “second-order harm,” downstream businesses, and average, ordinary people. This time, we wanted to return to “first-order harms”… those the impacted business has to deal with itself.

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What You Need to Know About Your Personally Identifiable Information

Hackers are always on the lookout for personally identifiable information, or PII, as it’s an immensely lucrative resource. You’ll need to protect it if you want your business to continue operating safely and efficiently. Let’s go over what PII entails and what kinds of data you might find under this term.

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It’s a Bad Time for Central NY Businesses to Be Lax on Cybersecurity

Local small and medium-sized organizations are commonly targeted by cybercriminals simply because they let their guard down. A lot of local business owners seem to think “Hey, I’m just an accountant in Oneonta, or I’m just an insurance company in Sidney, or I’m just a realtor in Cooperstown, why would hackers want to target me?”

And the answer is right there. On top of that, the sheer number of avenues that cybercriminals have to cause damage to a business is staggering. Let’s take a look at some of the more recent threats we’ve been seeing over the past two months.

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Have You Ever Considered What a Ransomware Attack Would Do to Your Customers?

It can be too easy to look at ransomware as a business problem. After all, it attacks businesses, locking down their data for ransom, often selling it or spreading it, and sometimes altering it for the business if returning it at all. It can be too easy to overlook another impacted target in all the mess.

What happens to the people whose data a business has collected and uses?

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Secure Your Digital Life with Just One Password

Safeguarding your online accounts is an important part of maintaining network security. With the increasing number of cyber threats, relying on strong, unique passwords is no longer optional—it's a necessity. Remembering complex passwords for numerous accounts can be challenging, however. This is where password managers come in handy, offering a secure and convenient solution to managing your credentials.

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The Easiest Way to Commit to Strong, Secure Passwords

In order to protect your personal information, as well as your company information, you need to put a lot of effort and brainpower into your passwords. They are supposed to be long and complex, they are supposed to be random. You are supposed to use a different password on each account… 

If you are thinking to yourself, man that’s a lot of work, you aren’t wrong. We’re on your side.

There’s an easier way, and it’s something that businesses can implement for their entire staff that solves a lot of headaches and goes a long way toward keeping data safe.

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How to Reduce the Risks of Phishing Attacks

Phishing is a pervasive threat nowadays, with businesses of any size or industry serving as prime targets. Understanding phishing and implementing effective prevention strategies is crucial for your entire team.

Let's explore how to reduce the effectiveness of phishing schemes against your business—in other words, how to prevent phishing from having an impact.

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Your Business Can’t Afford to Forego Security Auditing

While the word “audit” can easily be a scary thought for businesses, there are certain cases where an audit serves an organization’s direct benefit. Take, for instance, the ones that occur internally to identify and correct security issues and vulnerabilities. These audits are not only a positive endeavor for businesses; they’re extremely important to carry out.

Let’s talk about why this is and review a few standard practices you should prioritize as you go about this process.

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Prevent the Majority of Threats with Endpoint Security

There are many parts of running a business where you cannot be too careful, one of which is the realm of cybersecurity. Many of the preventative measures you can implement aim to keep issues from making their way to your infrastructure in the first place, which makes sense from an operational standpoint. With an endpoint detection and response solution—or EDR—you’ll take an important step toward keeping most threats off your infrastructure.

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Rise Up Against Ransomware

Like many of the past few years, this year has witnessed a significant surge in high-profile ransomware attacks. If you haven't already strategized how to safeguard your business from these threats, now is the time to act. Fortunately, you can take several proactive measures to mitigate the impact of ransomware attacks, and it all starts with preparation.

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Apple Users Hit with Rare Cyberattack: What Can We Learn?

On Wednesday, April 10, 2024, Apple deemed it necessary to send a rare alert to certain users via email, spread out across 92 nations. As Apple’s website states, these threat notifications “are designed to inform and assist users who may have been individually targeted by mercenary spyware attacks.” Let’s review these attacks so we all understand this threat better.

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Ransomware is Only Getting Worse in 2024

Since it was first documented in 1989, ransomware has only become far more severe, ruthless, and, most of all, prevalent. Let’s review some important statistics to remember if you are to understand ransomware and, even more importantly, avoid its impact on your business.

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Your Users Are Likely Your Biggest Security Threat, But You Can Fix That

Believe it or not, if you were to rank your business’ greatest threats, risk factors, and vulnerabilities, your users would most likely belong somewhere toward the top. Human error is a big challenge to your security simply because cybercriminals understand that your employees are, in fact, human and will, in fact, make mistakes.

Let’s explore how cyberattacks exploit this tendency and how you can better protect your business from the ramifications.

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4 Essential Cybersecurity Mistakes You Can't Afford to Make

When considering your company’s cybersecurity, it is important not to lose sight of the forest for the trees… or, in other words, not to forget the basics around which the rest of your protections are built.

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Three of the Biggest Security Solutions You Might Not Be Using

Your typical IT professional might suggest some common methods of network security like implementing better preventative measures, like firewalls and antivirus. However, there is more that goes into network security—far more. If you’re not careful, you could accidentally miss some of these three security solutions and expose your business to potential threats. But we’re not about to let that happen!

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XLoader Android Malware Runs in the Background and Steals Your Data

Mobile malware isn’t common, but it’s growing increasingly more so. You may have heard of a malware called XLoader, which has been used to victimize people in over seven countries. This mobile threat has seen various iterations over the past several years, but you should be especially concerned these days.

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Make Sure You Share These Cybersecurity Tips with Everyone You Know

Cybersecurity is crucial for everyone to focus on, both in the professional environment and in their personal lives. That’s why I wanted to put together a list of cybersecurity practices you should encourage your team to follow when they aren’t in the office or working remotely, when their time is theirs. 

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Invest in Your Business’ Future with Security Best Practices

Nowadays, it is crucial that you make security a top priority. With the right approach, it not only saves you massive headaches, but also a considerable amount of capital—particularly if you leverage the appropriate solutions for SMBs. As a managed service provider, we can ensure that you implement the appropriate IT solutions to maximize the return on your security investment.

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The Best Way to Protect Your Business’ Reputation is to Protect Your Data

SMBs tend to rely on their longstanding clients to bring in the majority of their revenue, so what happens when clients suddenly cannot trust your business’ reputation? Look no further than if you were to suffer from a cyberattack for an answer. It turns out that being careless with your clients’ data is one of the best ways to sink your reputation.

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You Have to Prioritize IT Training

For the IT administrator and the small business owner, it can be a bewildering experience when your company comes under siege from employee-induced cyberthreats; especially if you, like many other companies, have started prioritizing security training. Even if the threat is thwarted early and the effect on the business is negligible, it is important that you trust the people who have access to your organization’s digital resources. Let’s look at some of the reasons some of your staff take cybersecurity initiatives worse than others. 

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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