Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Tired of Those Windows 10 Lock Screen Ads? Here’s How to Turn Them Off!

If your business is using Windows 10 on your workstations, you might have noticed that there are plenty of advertisements geared toward marketing some product or service to users. These advertisements can get annoying. We’ll show you how to turn off the lock screen ads that appear before you log in.

0 Comments
Continue reading

Tip of the Week: How to Write an Email that Will Actually Get Replied To

Have you ever been in a situation where you’re watching your inbox, waiting for a response that probably isn’t coming? This is a problem that’s all too common, and it’s because the average business owner could very well be stymieing their own progress by sending emails that are too long, too wordy, or even too brief. A study by Boomerang suggests that there are four ways to make emails more viewer-friendly.

0 Comments
Continue reading

Tip of the Week: How to Keep a Facebook Friend From Viewing a Post You Don’t Want Them to See

b2ap3_thumbnail_facebook_tips_400.jpgThe advantage of Facebook is also its disadvantage: the fact that you’ve likely got a large variety of people on your friends list. While this works out great for networking, it may mean holding back on posting a personal opinion if it isolates or offends someone you’re friends with. To get around this social dilemma, Facebook allows you to hide your status from one or more friends. Here’s how to do it.

0 Comments
Continue reading

Tip of the Week: iPhone Too Full? Try Renting a Movie! Seriously.

b2ap3_thumbnail_iphone_storage_tips_400.jpgLike many mobile devices, iPhones don’t have a slot for an external memory card, which means the device can easily become too full to use. When this happens, pictures can’t be taken and some apps just won’t work. If you’re experiencing this issue with your iPhone, just rent a movie. It works. Seriously.

0 Comments
Continue reading

Tip of the Week: Know When Your Windows OS Expires and Why it Matters

b2ap3_thumbnail_end_of_life_headache_400.jpgBy design, Microsoft’s operating systems aren’t built to last forever. Due to the fact that technology is always changing, new operating systems with better security and improved capabilities are routinely needed. Microsoft gets users to transition from an older OS to a newer one by ending support for the older one. This begs the question, how long until Microsoft pulls the plug on your OS?

0 Comments
Continue reading

Tip of the Week: Adjust the Brightness of Your Device’s Screen to Prevent Eye Strain

b2ap3_thumbnail_control_your_brightness_400.jpgComputer monitors have become streamlined in appearance and design over the years. One of the biggest improvements was the addition of the LCD screen, which in comparison to the old CRT monitors is more pleasing to the eye. However, its brightness means that there are side effects that can lead to eye strain and headaches. You can lower your screen brightness to preserve both your eyesight and your sanity, in addition to saving precious battery life.

0 Comments
Continue reading

Tip of the Week: Think You’ve Been Hacked? Here are 5 Ways to Check

b2ap3_thumbnail_hacking_identified_400.jpgAny business that deals with online technology needs to be aware of the dangers that come with the territory. Hackers are more common nowadays than ever before, and organizations that don’t take a proactive approach to keeping threats out of their systems will have to suffer the consequences. Unfortunately, some organizations won’t be aware that they’ve been hacked until it’s far too late.

0 Comments
Continue reading

Tip of the Week: 5 Touchpad Troubleshooting Tips

b2ap3_thumbnail_laptop_touchpad_400.jpgLaptop touchpads can be difficult to work with. If you’ve ever been stuck in a frustrating situation where your touchpad isn’t working properly, you know what this feels like. In a worst-case scenario, touchpad problems can cause data loss and a loss of productivity, leading to downtime that directly affects your ability to work properly. If you’re having touchpad problems, try these five troubleshooting tips.

0 Comments
Continue reading

Tip of the Week: Easily Transfer Your Contacts From One Google Account to Another

b2ap3_thumbnail_email_migration_400.jpgGoogle Contacts is a useful tool that allows you to share your contacts with other users. In fact, it’s a great tool in general for any professional who is always on the move, and has to have access to a set of work contacts through an Android device. Today, we’ll help you import and export your Google Contacts to a different Google or Outlook account.

0 Comments
Continue reading

Tip of the Week: Handy Keyboard Shortcuts and Other Google Drive Tips

b2ap3_thumbnail_google_drive_400.jpgDoes your business use Google Drive? Google Drive provides several applications that are great for getting work done in the office, similar to Microsoft Office (Want to know the differences? Be sure to contact us). With Drive, there are easy ways to leverage it to your advantage in the form of keyboard shortcuts and other tips and tricks. Here are some of our favorites.

0 Comments
Continue reading

Tip of the Week: Access Windows 10 Safe Mode for PC Troubleshooting

b2ap3_thumbnail_windows_10_safe_mode_400.jpgSafe Mode has long been a troubleshooting method for Windows operating systems, but Windows 10 has done away with the classic method of booting up in Safe Mode. Instead of simply pressing F8 during Windows startup, you now have to go into your settings and manually configure your computer to do so. Here’s how it’s done.

0 Comments
Continue reading

Tip of the Week: Google Docs Now Lets You Type With Your Voice, Here’s How to Use It!

b2ap3_thumbnail_docs_from_google_400.jpgVoice-related technology is hardly news for Google. Android smartphones have had voice capabilities for a long time now. Google Now, the function's official name, can be used for Internet searches, setting alarms, adding calendar entries, activating entertainment like movies and music, calling or texting friends, and countless other functions. Now, however, you can literally write entire documents by using your voice in Google Docs.

0 Comments
Continue reading

Tip of the Week: Use This Chrome Extension to Automatically Refresh Your Browser

b2ap3_thumbnail_refresh_of_browser_400.jpgHave you ever been glued to the computer monitor while compulsively hitting your browser’s refresh button? You might have done this while waiting for an online sale to drop, or while waiting for someone to respond in an online forum to your witty comment. Did you know that you can set your Google Chrome browser to refresh itself automatically?

0 Comments
Continue reading

Tip of the Week: Use Android to Get Gmail Functionality for Your Non-Gmail Email Account

b2ap3_thumbnail_switch_your_mail_to_gmail_400.jpgGmail is a great email client, but not everyone uses it as their primary method of email communication. Some might prefer Microsoft Outlook, or they might still be using Yahoo Mail. Even if Google wants you to be using their email service, they know that they can’t win them all. For those who want the experience of Gmail without switching providers, you can now do so on the Gmail app for Android.

0 Comments
Continue reading

Tip of the Week: How to Change Your Mouse Pointer in Windows 10

b2ap3_thumbnail_mouse_pointers_400.jpgThe mouse is a critical part of navigating your workstation. Without it, you’d struggle to open applications, move around Office documents, create images, and countless other functions. Just like many other features in Windows 10, you can customize how your mouse pointer looks and functions, making it much easier to maneuver around your system.

0 Comments
Continue reading

Tip of the Week: To Upgrade, or Not to Upgrade, Here are the 5 Questions

b2ap3_thumbnail_upgrading_tech_400.jpgYour business needs technology to function properly, but it can be unpredictable and challenging to manage. The slightest discrepancy, like an unexpected hardware failure or software hiccup, can throw off your business’s IT budget and potentially cause disastrous downtime. This doesn’t mean that upgrading your hardware and software has to be hard, though.

0 Comments
Continue reading

Tip of the Week: How to Lock and Unlock Your Google Wallet Card

b2ap3_thumbnail_google_wallet_400.jpgGoogle might be best known for its search engine and groups of desktop apps, but it’s also known for innovating and rattling the cages of how we live our lives. One of the ways it’s doing so is with Google Wallet, an app that’s designed to make sharing cash and money transfers online even easier. What a lot of people forget, however, is that Google Wallet, and its associated card, can still be the target of fraud.

0 Comments
Continue reading

Tip of the Week: Unsure if an Email Address is Valid? Here’s How to Check!

b2ap3_thumbnail_email_verification_400.jpgSometimes you might write an email to someone who you’ve never emailed before (perhaps you scrawled down their email while on the phone or at an event), and questioned the authenticity of your recipient’s email address. Those who use email frequently know all too well what this feels like. It makes the most sense to first make sure that you have the right email address before sending a message.

0 Comments
Continue reading

Tip of the Week: Master the GIF and Rule the Internet

b2ap3_thumbnail_make_animated_gifs_400.jpgUsing GIFs in your digital communications is a great way to enhance them. A GIF (Graphics Interchange Format) is an image that loops a few seconds worth of animation and it’s a great way to grab someone's attention. If you don’t know how to make a GIF, then we’ll show you how in this week’s tip!

0 Comments
Continue reading

Tip of the Week: Can’t Name that Song? These 3 Apps Can!

b2ap3_thumbnail_identification_application_400.jpgListening to the radio is a great way to pass the time during your morning commute, especially if you don’t have a CD player or an auxiliary port in your vehicle. While listening to the radio, you might hear a catchy tune that you want to look up later. Now, thanks to various smartphone apps and technology solutions, you can do it while listening to the song.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200