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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

New Google Chrome Feature Takes Content Filtering to a Whole New Level

b2ap3_thumbnail_chrome_security_400.jpgMuch of the time, malware is disguised as downloads or other less-obvious entities. Normally, you wouldn’t have any way of knowing it is malicious until it’s too late, but new features in Google Chrome, Mozilla Firefox, and Apple Safari might change the way we protect ourselves from online threats.

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Sick of Email? Try These 3 Alternative Communication Apps

b2ap3_thumbnail_email_alternatives_400.jpgSince the dawn of the Internet, email has been that thing you love to hate. Email was meant to be a dynamic tool capable of replacing the odd fax machine and postal mail. Today, some workers dread even opening their inbox due to how much time they have to invest in it. Some might even wonder if there’s a better way to go about their work day.

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Tip of the Week: Recover Deleted Files on an Android Device with the Dumpster App

b2ap3_thumbnail_the_dumpster_app_400.jpgIt’s no secret that Android devices are omnipresent in the mobile market. However, they have a flaw which some people might not even have realized is there: The lack of a recycle bin for deleted files. Because of this, any files you want to delete from your device will be lost forever upon deletion (though you might be able to ask the NSA for a hand finding them). Thankfully, there’s a fix to this issue with an application called Dumpster.

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An IT Christmas Carol

b2ap3_thumbnail_an_it_christmas_carol_400.jpgA technology-based parody of the classic Christmas story, “A Christmas Carol,” by Charles Dickens.

Once upon a time, in a land not much different from this one, there lived a business owner. His name was Scrooge. He wasn’t an unlikable fellow; jolly and cheerful at any glance, his smile could light up the darkness in anyone’s life. Yet, when the winter months arrived, and a chilled wind blew across the land, so too did a fell gust freeze his heart. It was time to figure out why his systems were hacked (again), and he knew it would be an expensive endeavor. How he hated managing his IT.

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IT Techie, Hurry Up My Downloads Tonight [VIDEO]

b2ap3_thumbnail_hurry_up_downloads_400.jpgAn IT parody song to the tune of “Santa Baby.”

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Pluto Mail Makes it Possible to Unsend an Email

b2ap3_thumbnail_pluto_mail_flexibility_400.jpgFor those with weak stomachs, it’s not recommended to go back and read an email that was just sent. In doing so, a spelling or grammar error is likely to be found, which will cause one’s stomach to turn and fill with regret. If only there was a do-over button. Thanks to the new app called Pluto Mail, there is one.

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4 Holiday Tech Gifts for 2014

b2ap3_thumbnail_2014_gifts_400.jpgThe holidays are again upon us and if you are looking for the perfect gift for your favorite business professional, you don’t have to look too far. There are more consumer electronics available today than ever before, and most of them have some sort of novelty attached to them. We have made a list of four gifts that are not only cool, they serve a practical purpose and will probably avoid being re-gifted or recycled.

 

 

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Are You Using Technology Fit for a Museum?

b2ap3_thumbnail_old_tech_400.jpgWhat’s the technology in your office like? There’s a pretty good chance that at least some of the equipment you’re using may be obsolete. To find out if you’re using any obsolete technologies, let’s take a stroll down the Museum of Obsolete Objects and see what they’ve got on display.

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Check Out These 5 Crazy Mobile Contraptions from 2004

b2ap3_thumbnail_crazy_old_mobile_400.jpgTen years ago, the world was a different place. In the technology world, Gmail was first introduced, and North Korea banned mobile phones. But while North Korea banned them, just south across the country’s border was the ITU Telecom Asia expo in Busan, South Korea, where the future of the mobile phone was bright. How did they think the cell phone of the future would pan out?

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Why a Digital Scanner Should Be at the Top of Your Shopping List

b2ap3_thumbnail_document_scanner_400_20141201-141100_1.jpgThis holiday season, upon witnessing the aftermath of opening exchanged presents, you may look across the sea of wrapping paper strewn across your living room and say to yourself, “There’s just way too much paper in my life right now.” If one of those boxes contains a digital scanner, then you’ve got everything you need to take back your life from the throngs of paper.

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5 Obscure Phone Chargers on the Market

b2ap3_thumbnail_charge_your_phone_with_these_400.jpgA lot of people have a car charger for their smartphone, and it’s easy to understand why. A smartphone can be the link between you and your business. But did you know that you have a lot of other, more obscure (and more interesting) choices for phone chargers?

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PowerPoint Rangers Lead the Way!

b2ap3_thumbnail_powerpoint_rangers_400.jpgOne would assume that being an officer in the military would require the ferociousness of a warrior and the mental fortitude to make split-second life-saving decisions on the battlefield. Surprisingly, in today’s modern military, there’s one skill that’s valued above the ability to fight: Microsoft PowerPoint proficiency.

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What do CIOs Really Think of Windows 10?

b2ap3_thumbnail_opinions_of_windows_10_400.jpgWindows 10, the next big Microsoft’s Windows operating system, has a lot to live up to, and enterprises have had the chance to experiment with the technical preview for the past month. While the operating system will still be in development for the better part of next year, some professionals are forming opinions of what to expect from it. From the technical preview, what do businesses think of Windows 10 so far?

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As Seen in Zoolander, Tech Support Miscommunication Can Be Frustrating

b2ap3_thumbnail_tech_support_miscommunication_400.jpgIT support is heavily reliant upon communication between both parties involved. Without both sides being on the same page, IT support miscommunications are far more likely to happen. Sometimes you just can’t help but laugh at poor communication skills, as seen in the 2001 movie Zoolander. But thankfully, these situations don’t arise too often in the non-fictional universe… right?

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Should Windows Upgrades Be Free?

b2ap3_thumbnail_free_windows_updates_400.jpgAll operating systems change over time, and upgrades are eventually made available. But in light of Windows 10, Windows Threshold, or whatever their new OS’s final incarnation is going to be called, one has to wonder if Microsoft has ever considered free upgrades to the Windows operating system family tree.

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Apple’s iPhone 6 and iPhone 6+ Bend Expectations

b2ap3_thumbnail_iphone_6_and_6_plus_400.jpgApple is back with another iPhone! The Silicon Valley-based hardware and software manufacturer has released the new versions of their extremely popular iPhone series of devices. The two-headed approach that Apple took with their second incantation of the iPhone 5 (the 5s and 5c), is replicated this time out as well. After being surpassed by Samsung over the past two years, does the iPhone 6 and its larger version, the iPhone 6+, have what it takes to get Apple back on top?

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How Long Until Automation Takes Away Existing Jobs?

b2ap3_thumbnail_will_automation_userp_human_workers_400.jpgAutomation is an increasingly sought-after convenience in the workplace, especially when it comes to repetitive tasks. Some professionals foresee a world which has fully automated assembly lines, but most are only concerned about what this can do for their assets. Instead of freeing up menial positions for others to take on more meaningful existences, could automation destroy these jobs completely?

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Why Did Microsoft Skip Windows 9? Because Seven Eight Nine! (Get it?)

b2ap3_thumbnail_windows_10_400.jpgThe news is out; what was previously thought to be Windows 9, codenamed “Threshold,” has been revealed to be Windows 10. While leaks have already shown us quite a bit of what the latest installment of Windows can do, the official reveal goes into more detail about the nature of Windows 10 for enterprises and even common users. First, let’s go over what we already know about the enigmatic new operating system, then we’ll get into the juicy new details.

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Sexy New Windows 9 Photos Leaked All Over the Web [VIDEO]

b2ap3_thumbnail_windows_9_coming_400.jpgWell, now that we've got your attention, it's a good time to mention that leaked photos and a video of what may be Windows 9, currently called Threshold, have been leaked to the web. As the next entry in the Windows family of operating systems, it has been highly anticipated since the return of a Start menu was displayed in April 2014. Microsoft has a lot of ground to cover after Windows 8, but will Windows 9/Threshold deliver?

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Programming Classes to Enter French Primary Schools

b2ap3_thumbnail_ecole_en_francais_400.jpgAcross the country kids are hopping on buses and heading back to school. Schools sure have changed and classes aren't quite the same as they used to be. Perhaps the most important thing about these changes has been the classes available for the kids. In fact, some schools have started teaching children how to code, and France is next on the list.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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