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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Manage and Create More than One Google Calendar

Your Google Calendar is an important part of your productivity practices, but with the help of some additional calendars, you can make managing daily tasks easier than ever. Let’s consider how you can use multiple Google Calendars to be more productive, as well as how you can get them set up.

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Tip of the Week: How to Clear Your Browser Cache in Android OS

Anyone who wants to prioritize their privacy should be aware of the role the cache plays in such a thing. Your Google web browser—even on your smartphone—will store information about what you search so it can personalize your ads and recommendations, but if you would rather not have it do this all the time, you can clear your Android device’s Google search cache and set it up to auto-delete after a set amount of time has passed.

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Tip of the Week: Everything You Need to Know to Create a Windows Shortcut

Do you have a file or folder on your PC that you always seem to access, yet you have to dig through countless folders or files in your organizational hierarchy to find it? Windows makes it simple to add a new shortcut to your PC. Here’s how you can make a shortcut to a file, folder, or program on your Windows computer.

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Tip of the Week: Creating a Desktop Shortcut to a Webpage

If you’re looking to maximize your productivity, then having the web-based resources you browse to everyday is a must. You can take this idea one step further by assigning a shortcut icon to a specific web page you frequent. Let’s discuss the process for how you can do this.

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Tip of the Week: Using a Spreadsheet to Calculate Exact Age

Both Microsoft Excel and Google Sheets offer a plethora of features to those who know how to use them, many of them with really niche applications to businesses. For instance, there is one function that allows you to easily calculate the time between the current date and a specified  day that, if applied properly, could easily provide businesses with some serious utility.

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Tip of the Week: Optimizing Your Business Wi-Fi’s Security

Wi-Fi connectivity is a remarkable technology when you really think about it, and it has fundamentally changed how we work today. What hasn’t changed, unfortunately, is that hackers and cybercriminals will try to use this technology to their own advantage. Therefore, let’s discuss a few relatively simple ways that you can improve your wireless network’s overall security.

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Setting Up One of the Most Important Devices in Your Business

Setting up a router used to be a much more complex process than it is today. Thankfully, innovations in the technology have made it simpler and easier for consumers and businesses alike to do, to the point where some Internet service providers just let users do it themselves with guided instructions. Let’s go over how you can get the most out of your wireless router.

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Tip of the Week: How to Spot Various Forms of Phishing

It doesn’t take much to get us to start ranting about the dangers of phishing, and it’s a topic that we won’t stop talking about for some time. Unfortunately, phishing comes in enough forms that it isn’t always so simple to spot. For this week’s tip, we just wanted to run through the different formats phishing can take, focusing on how to identify each type.

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Tip of the Week: Easily Manage Virtual Desktops in Windows 11

A lot of the time, user productivity is just about getting down to business. Sometimes, however, there are simply just too many different tasks to complete and it can bog down the production process. One way that users can use Windows to help them manage tasks is through the use of virtual desktops. Users can utilize multiple desktop experiences to separate the myriad of things they need to do. For today’s tip, we tell you how to utilize multiple virtual desktops in Windows 11. 

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Tip of the Week: Unfollow Someone on Facebook Instead of Unfriending Them

Social media can be remarkably overstimulating, and for some users this is a problem which is difficult to navigate without giving it up entirely. If you want a nice middle-ground to terminating your account entirely, you can instead curate your news feed by unfollowing accounts that don’t enrich your day. Let’s go over how you can do this.

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Tip of the Week: How to Copy Excel Worksheets

If you have ever invested time and effort into an Excel spreadsheet, then you know how irritating it is to move all of that data to a different sheet. Thankfully, you can easily and accurately copy this data using a simple technique. Here’s how you can do it.

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Tip of the Week: Sharing Web Pages Between Chrome and Android

It probably isn’t hard to think of a time when you’ve stumbled across something that would be useful for work while you were doing some personal browsing. What if I told you there was an easy way to send a website to your browser to view later? Thanks to Google Chrome, this is the case.

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Tip of the Week: Freezing Panes in Your Excel Spreadsheets

Microsoft Excel is a great tool for keeping data and figures organized…until, that is, you need to scroll down at all, leaving some important headers out of sight. Fortunately, there is a way to keep your headings in view: freezing the panes they are present in. Let’s go over how to do so.

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Tip of the Week: How to Share a Web Page Between Your Phone and Workstation

How often have you been browsing the web on your phone, only to find something that would be legitimately useful for your work—maybe it was a tip you wanted to try out, or a bit of information that would be helpful to know—so you wanted to be able to access it from your workstation? There’s actually a very easy way to make this happen, thanks to the multi-platform nature of the Google Chrome browser.

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Tip of the Week: Make a PDF Out of an Outlook Email

Have you ever found yourself in a position where you wanted to download an email from your inbox? Whether it’s documentation or a different reason, there is a way to download your messages into a PDF. PDFs make for great file-sharing formats, as the document type preserves formatting and makes editing difficult, preserving authenticity. Let’s go over how you can download an email from your Outlook inbox as a PDF.

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This Setting Helps Cap Google Chrome’s Battery Usage

Google Chrome, used by about two-thirds of Internet users, is an infamous battery hog…or at least, that used to be the case. Google recently released Chrome 108, and with it, a feature called “Energy Saver.” Let’s talk about how to enable it.

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Tip of the Week: Easily Close Browser Tabs

It’s easy to open up far more tabs on your web browser than you need, especially when so many tools are cloud-based. If you find yourself in need of a quick way to close all other tabs besides a handful or so, we’ve got just the tip for you. You can close all open tabs to the right of your preferred window, or you can close all tabs outright.

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Tip of the Week: Configure Where to Start in Chrome

If you want to optimize productivity, then you’ll want to take a look at the startup page for your Google Chrome web browser. If you change this setting, you can shave off countless minutes every week while you fumble around trying to find your favorite or most frequently visited page.

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Tip of the Week: Setting Your Out-of-Office Message in Outlook

The holidays are fast approaching and that means people are going to miss work for one reason or another. If you can get away from the office for a little bit, you’ll want to set up an out-of-office message to ensure that others know you will get back to them when you get back to the office. Here’s how you can set up an autoresponder for an out-of-office message in Microsoft Outlook.

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Tip of the Week: Translating an Email within Gmail

How often do you receive emails from someone written in another language? We bet the answer is “not often,” but you never know when being able to translate an email might come in handy—especially if you ever do business overseas. Let’s go over the built-in translation functionality that comes with Gmail.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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